Job Description

Job Overview

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As a high-performance agency within a Fortune 100 brand,

Allstate-Gomez Insurance Agency

prides itself on fostering a fast-paced, goal-oriented environment where team culture is paramount. Here, every team member is recognized, appreciated, and rewarded for their efforts. Our culture emphasizes daily coaching, mutual support, and continuous improvement. We set clear expectations, celebrate wins, and encourage every employee to take initiative, share ideas, and make a meaningful impact.


We are looking for a goal-oriented

Bilingual Insurance Customer Service Representative

to join our dynamic team. This is a phone-based role focused on connecting with prospects, understanding their needs, and delivering customized insurance solutions.

First-year earnings of

$40,000 to $60,000

Dedicated coaching and mentorship Clear advancement path toward Sales Lead, Sales Manager, or even Agency Owner Supportive and upbeat work environment Recognition for individual and team success

If you're coachable, competitive, and passionate about helping people,

apply today!

Salary Range: $40,000.00 - $60,000.00 per year

Benefits

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Annual Base Salary + Commission + Bonus Opportunities


Paid Time Off (PTO)

Health Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

Requirements

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Spanish-English bilingual Active insurance license is preferred; we will help you obtain one Strong organizational and follow-up skills Self-starter who thrives in a performance-driven environment Comfortable working with goals, metrics, and fast-paced daily expectations

Responsibilities

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Leverage every client interaction as an opportunity to generate revenue by identifying needs, recommending appropriate coverage, and confidently cross-selling or upselling additional products, while consistently meeting or exceeding individual and team sales goals. Support agency growth by actively requesting referrals and online reviews during service engagements, helping to expand our client base and enhance our reputation in the community. Respond promptly and professionally to inbound customer calls and inquiries Conduct thorough policy reviews to ensure customers have the coverage they need Contribute to the agency's success by helping exceed customer service and retention goals Develop deep expertise in all product lines, coverages, features, and benefits Manage multiple priorities with strong attention to detail and organization Consistently follow up with clients and follow through on all commitments

About Us

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At Jose Gomez Allstate, we offer the highest quality training platform because we believe in what we do. As an award-winning agency, you can feel secure in knowing you are part of a stable and successful team working together for one common goal: helping people by making their lives better. We've grown to succeed at the top of our industry Nationwide, and have been recognized for our accomplishments and dedication to our clients. We invest in our employees to secure their personal success and career security. Our agency is committed everyday to continuous improvements by solving everyday problems for our clients, because their happiness is our own reward.