Job Description

Overview

We are seeking a highly organized and detail-oriented Bilingual Office Coordinator to oversee the daily operations in housekeeping and ensure a smooth workflow. The ideal candidate will possess strong communication skills in both English and Spanish. This role requires a proactive individual who can manage the room attendants, ensure compliance with cleanliness standards and maintaining the overall guest experience. The office coordinator plays a crucial role in maintaining a welcome and an immaculate environment for all the housekeeping staff, contributing to the overall guest experience.

Responsibilities

Manage day-to-day office operations, ensuring efficiency and productivity. Ensure that the housekeeping staff meet timelines and adhere hotel standards of cleanliness and presentation Assing the workloads to the housekeeping staff and ensure equitable distribution of task and optimal use of resources. Visiting guest rooms and public areas. Reporting and following up on repairs to ensure rooms and facilities are in perfect conditions. Provide immediate solutions to guest complaints related to housekeeping department. Preparing and submit reports on housekeeping activities, including room status, maintenance issues and staff performance Coordinate with the front desk to manage rooms statuses, ensuring timely turnovers for incoming guest Utilize multi-line phone systems to manage incoming calls with excellent phone etiquette. Organize filing systems and maintain accurate records for efficient retrieval.

Requirements

Proven experience in office coordinators or administrative roles. Bilingual proficiency in English and Spanish is essential for effective communication. Strong organizational skills with the ability to manage multiple priorities effectively. Excellent communication skills to interact with staff. Ability to supervise teams effectively while promoting a positive work culture. Previous Hotel experience with knowledge in housekeeping operations and logistics. If you are an enthusiastic individual who thrives in a dynamic environment and meets the qualifications outlined above, we encourage you to apply for this exciting opportunity as our Bilingual Housekeeping Office Coordinator.
Job Types: Part-time, Temporary

Pay: $17.00 - $18.50 per hour

Expected hours: 16 - 32 per week

Work Location: In person