Job Description

We are hiring a Bilingual Home Care Coordinator (English/Chinese) to join our team in Brooklyn, NY. The Coordinator will manage caregiver schedules, communicate with clients and aides, and support onboarding and compliance for a busy home care program. This is a full-time, on-site role in a growing home care agency, and full training is provided--no prior home care experience is required.

The Ideal Candidate

Fluent in English and Chinese (Mandarin or Cantonese) Warm, patient, and passionate about helping others Strong communicator with excellent follow-through Quick learner with a proactive, can-do attitude Team player who thrives in a fast-paced environment Organized, reliable, and detail-oriented

Key Responsibilities

Coordinate caregiver schedules to meet client needs Communicate with caregivers and clients to confirm shifts and availability Maintain accurate records in the scheduling system Support onboarding, documentation, and basic compliance tasks Provide excellent customer service to clients and families Collaborate with internal teams to resolve scheduling or service issues

Qualifications & Must-Haves

Fluency in English and Chinese (Mandarin or Cantonese) Strong communication and organizational skills Positive attitude, professionalism, and willingness to learn Ability to multitask in a fast-moving environment No previous experience required--comprehensive training will be provided

Schedule

Full-time, on-site in Brooklyn, NY
Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

Paid time off
Work Location: In person