Job Description

JOB SUMMARY:

Provides dynamic and adaptable interpreter floater responsibilities that include accurate and culturally sensitive interpretation services, while seamlessly transitioning between the Mental Health and Dental Departments.

DUTIES AND RESPONSIBILITIES:

Interprets sensitive information for patients and families as needed before, after, and during the patient/provider encounter, with discretion and tact. Communicates service to the patient as well as provides educational materials and resources to the patient as directed by the provider. Thinks quickly and analytically to resolve ambiguities and conveys messages accurately in real-time. Adapts, flexes, and adjusts their approach to suit the needs of different clients/patients, environments, and interpreting modalities (such as simultaneous or consecutive interpretation). Implements personal stress management techniques to maintain focus, clarity, and composure under pressure or when interpreting sensitive information. Assists with general translation needs. Works closely with patients to ensure all necessary paperwork is completed correctly. Performs other duties as assigned

REQUIREMENTS

:

Empathy and Compassion. Ability to be flexible. Demonstrates critical thinking skills. Able to work well with low-income populations in a respectful manner. Patient confidentiality is respected 100% of the time.

EDUCATION AND EXPERIENCE:

High School diploma or GED Certified by the National Board of Certified Medical Interpreters (NBCMI) or the Certification Commission for Healthcare Interpreters (CCHI) (preferred)
Expected hours: 21.0 - 25.0 per week

Work Location: In person