Job Description

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This position will assist clients in enrolling for insurance coverage and educate clients on how to utilize their insurance at health centers. The Benefit Enrollment Specialist will use SOAR processes to help clients apply for disability coverage.

What you'll be doing:

Conduct "in reach" activities with currently uninsured health center clients and "outreach" to non-health center persons in the health center's service area. Assist persons with enrollment in health insurance, specifically Alabama Medicaid and AllKids. Provide and/or coordinate a follow-up to clients or their Care Coordinator to update on their Medicaid status, and obtain the information needed to process their application. Is sensitive and responsible to client needs, such as data collection, development of Medicaid applications, maintenance of various aspects of the application process, etc. Provide education to health center staff about insurance options so they can assist in educating their clients. May represent the health center at health fairs to provide education on health insurance coverage and how to utilize their coverage to be healthier. Will be assisting with SSI/SSDI applications using the SOAR model. Complete all required trainings, participate in meetings assigned, and complete required reporting. Provide referrals to any applicable office of health insurance consumer assistance or ombudsman to address consumer grievances, complaints or questions about their health plan coverage. Complete other duties as assigned.

This job description is only a summary of the typical functions of the job and is not designed to be an exhaustive or comprehensive list of all possible duties, tasks, or responsibilities that are required of the employee as they may change, or new ones may be assigned at any time with or without notice.

What we're looking for:

High School/GED required; Bachelor's degree preferred Experience in support of mental health/substance abuse services is a plus Must complete SOAR training within 2 months of hire Excellent verbal/written communication skills & ability to work collaboratively with others Knowledge of electronic health record applications, online navigation of benefit resources, federal and state regulatory requirements, & quality initiatives


Benefits

What we offer:

Competitive medical, dental, and vision premiums State Retirement participation through RSA plus an optional 457b plan with a company match Nine (9) paid holidays throughout the year Ability to continually accrue up to 15 days of PTO a year (unused rolls over) Company-paid Group Life and AD&D insurance and Long-Term Disability Licensure reimbursement Tuition discounts through learning partnerships with Athens State University and Capella University

We are compassionate towards those impacted by behavioral health disorders

We are dedicated to one another through collaboration and teamwork.

We are optimistic problem-solvers who do what it takes to get the job done.