Job Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:


Escape to The Equinox in Vermont and experience the best of all seasons. From exhilarating outdoor adventures to serene moments of relaxation, our resort offers a range of activities for every time of year. Discover the joys of summer, embrace the beauty of winter, and immerse yourself in a world of four-season fun at The Equinox.
What you will have an opportunity to do:


We are looking for a highly motivated individuals to join our Guest Services team as a Bell Attendant. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Bell Attendant assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.





If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

Provide exceptional customer service by being engaging and taking sincere interest Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel You will be escorting and orienting the guest to the front desk for check-in Upon check-in, you will escort the guests and their luggage to their room Be knowledgeable of resort events, dining offerings, and amenities on a daily basis. Communicate these offerings to guests. Be knowledgeable of local area offerings and events. Communicate this knowledge to guests You will be working together with other attendants to ensure each guest has a personalized experience and will "dive" to open the door for all guests Own the cleanliness of entrance area, front porch, front desk and grand lobby area Maintain order and cleanliness in the bell person closet and other storage areas Maintain bell cart cleanliness and working order Tend to front drive and entrance way cleanliness to include but limited to: emptying trash, keeping windowpanes and doors fingerprint free, blowing leaves, sweeping, applying salt melt, and/or shoveling snow In downtime, maintain interior cleanliness of Equinox vehicles on an as needed basis Other duties to support the Front Office operations as requested

What are we looking for?

Qualifications:

At least one year in a customer service role with high guest interaction desired. Hospitality industry experience is preferred Pleasant, helpful and engaging personality Excellent verbal communication skills Ability to work in a team environment is required Ability to solve problems while working in a fast past environment is required Able to work various shifts including days, nights, weekends and holidays is required Must be able to work a full shift standing, walking, twisting, turning, bending, lifting up to 50 lbs. on a frequent basis is required

Compensation:

$15.00
$15.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.