Job Description

About Company:

We're officially a

Great Place To Work

! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees.


Read more here: https://ow.ly/YQ1C50WuRH1


This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.


At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.


Our benefits include:

Medical Coverage

- Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

Expanded Coverage

- Options for domestic partners and a wider network of in-network providers.

Mental Health Support

- Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

Voluntary Coverages

- Pet insurance, home and auto insurance, family legal services, and more.

Student Loan Repayment

- Available for nurses and therapists.

Retirement Benefits

- 401(k) plan through Voya to help employees plan for the future.

Generous PTO

- A robust paid time off policy to support work-life balance.

Voluntary Benefits for Part-Time Employees

- Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don't just invest in our patients--we invest in our people.

About the Role:

Night Shift

The Behavioral Health Technician plays a critical role in supporting individuals with mental health and emotional challenges by providing direct care and assistance under the supervision of clinical staff. This position focuses on implementing treatment plans, conducting clinical assessments, and ensuring the safety and well-being of patients in various care settings. The technician is responsible for crisis intervention and management, helping to de-escalate situations and provide immediate support during behavioral health emergencies. Additionally, the role involves maintaining accurate clinical documentation and assisting with discharge planning to ensure continuity of care. Ultimately, the Behavioral Health Technician contributes to improving patient outcomes by fostering a therapeutic environment and supporting the multidisciplinary team in delivering comprehensive behavioral health services.

Minimum Qualifications:

High school diploma or equivalent required; Associate degree or higher in a related field preferred. Experience or training in behavioral health, mental health, or related clinical settings. Knowledge of clinical documentation standards and ability to maintain detailed patient records. Basic understanding of crisis management and intervention techniques. Ability to work effectively with individuals experiencing mental health challenges, including those with SED.

Preferred Qualifications:

Certification as a Behavioral Health Technician or equivalent credential. Experience working in a healthcare services environment, particularly in mental health or psychiatric care. Familiarity with discharge planning processes and coordination of care transitions. Training in trauma-informed care and de-escalation strategies. Proficiency with electronic health record (EHR) systems.

Responsibilities:

Provide direct patient care and support to individuals with mental health disorders, including those with Serious Emotional Disturbance (SED). Conduct clinical assessments and assist in monitoring patient progress according to established treatment plans. Implement crisis intervention techniques and manage behavioral emergencies to ensure patient and staff safety. Maintain thorough and accurate clinical documentation, including progress notes, incident reports, and discharge plans. Collaborate with healthcare professionals to develop and update individualized care plans and participate in team meetings.

Skills:

The required skills such as clinical documentation and maintaining accurate records are essential for tracking patient progress and ensuring compliance with healthcare regulations. Crisis management and crisis intervention skills are applied daily to respond promptly and effectively to behavioral emergencies, ensuring safety and stability. Clinical assessments enable the technician to monitor patient status and communicate changes to the care team, facilitating timely adjustments to treatment plans. Knowledge of mental health conditions, including Serious Emotional Disturbance (SED), allows the technician to provide empathetic and appropriate care tailored to individual needs. Additionally, skills in discharge planning support smooth transitions for patients leaving care, promoting ongoing recovery and support.