Job Description

The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

Sales - Responsible for:

Meeting or exceeding personal sales per hour goals



Being a role model and demonstrating excellent selling skills and customer service



Executing successful promotions and special events/pre-sells/GWP's



Driving sales through customer clienteling



Work with store management to optimize business to business



Achieving assigned $ line goal



Identifying and reducing shrinkage in area



Customer Service - Responsible for:

Meeting or exceeding SPH goal



Meeting or exceeding credit application goals



Thanking each customer by name following a purchase



Handling each transaction efficiently and accurately



Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)



Building customer clientele base



Recording and protecting personal identifying customer information



General Responsibilities:

Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements



Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department



Ensuring timely set-up including signage for promotional events



Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's



Maintaining Belk and vendor professional dress standards (uniforms) and appearance



Cooperating with fellow associates and management



Complying with store policies concerning attendance, tardiness, and associate handbook



Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.



Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate

Minimum Education & Experience:

No education requirement Experience in retail preferred Excellent communication skills Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Physical Requirements:

Ability to use computer keyboard, standard telephone and other related business equipment Hand manipulation to remove sensor tags Ability to push / pull 100-500 pounds when moving stock carts Task demands vary in each department because of the different types of merchandise Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes * Ability to apply treatment/make-up to customer's face