Job Description

Location

Royal Orleans Hotel

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area\'s culture through various color palettes and artwork.

Omni Royal Orleans\xe2\x80\x99 associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.



$1,500 Sign-On Bonus

This position delivers prompt, friendly, courteous service to guests ensuring all orders for guests and servers are done accurately and in a timely manner.

Responsibilities

• May rotate shifts at all bars , including the outdoor, rooftop bar
• Serve properly mixed and proportioned drinks, in a timely manner, to guests and servers.
• Have excellent working knowledge of liquors, beers and wines.
• Upsell and suggestive sell of both food and beverage to guests.
• Requisition and restock pool bar with all essential products and equipment.
• Monitor environment in room (temperature, lighting, music, televisions).
• Observe and adhere to all liquor liability laws.
• Check identification of guests ensuring alcohol is serve only to those patrons of legal drinking age.
• Monitor the intake of alcohol of guests, prohibiting sale of alcohol to those who are intoxicated.
• Communicate with guests and respond to feedback in a positive manner, resolving any service issues.

• Minimum 1 year bartending experience in a high volume fine dining environment.
• Must have a current Louisiana Responsible Vendor\xe2\x80\x99s Permit
• Must have current ServSafe Food Handler\'s Certification
• Developed knowledge of wine, spirits, and beer, to including appropriate pours and mixology.
• Previous cash handling experience required.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
• Ability to accurately and efficiently input information into MICROS.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment.
• Excellent customer service, service recovery and problem solving skills.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift in indoor/outdoor environments.

Omni Hotels & Resorts