SUMMARY
Our mission is to Inspire a community of kindness through a revolutionary coffee experience, and the Brewistas of our Brew Crew are the valuable individuals that execute that mission every day. Brewistas report to their stand management team and the shift leader(s) on their shift.
A Brewista treats every interaction with others as an opportunity to build them up whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, cleans, and stocks during every shift.
RESPONSIBILITIES AND DUTIES
Can converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system
Can collect payments for orders and correctly count back change to the customer
Can prepare all drinks and premixes
Must always move with urgency, on the customers time
Stays productive and proactive throughout the entire shift, even when business is slow
Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate
Brings their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned positions
Is familiar with our shift change duties, checklists, and weekly chores.
Always clocked in and ready to work at their assigned position when their shift begins
Treats teammates and customers with respect and kindness
Maintains a safe and healthy work environment by following organizational standards and sanitation regulations
WORK SCHEDULE REQUIREMENTS
Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
Follows company procedure for communicating time off requests
Regularly works weekends and is available to work holidays, if necessary
SKILLS AND QUALIFICATIONS
Can create and maintain genuine, uplifting interactions
Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
Can work outside for prolonged periods, regardless of weather conditions.
Can lift up to 50lbs
Can work on their feet for hours at a time
Can climb a ladder and use a stepladder
Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
Can safely walk in between and around cars in the drive thru line
Can safely use a utility knife
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