Job Description

Heritage House seeks to hire personable, teachable, and responsible individuals to support cafe service and on-site events at our family-owned business, located in a Victorian-era farmhouse in the heart of Corrales. This position offers the opportunity to work across daily cafe operations and special events while contributing to the welcoming atmosphere of one of Corrales' most recognizable historic properties.

How to Apply

To be considered, applicants must complete our application found on our website: https://heritagehousenm.com/hiring/.

Applications submitted through Indeed may not receive consideration.

Compensation

During Cafe Hours: $12.50 per hour plus pooled cafe tips (tips vary, roughly $4-8/hour, and are not guaranteed)

$15 per hour for special event work, which is available sporadically and may also include pooled event gratuity, if provided by the event client.

Events occurring during normal cafe hours are compensated at the standard cafe rate.

Summary

The Barista & Event Support Staff position supports the daily operations of Heritage House by preparing and serving coffee, beverages, and food items during cafe hours and by assisting with beverage service and guest support during on-site events.

Staff follow established recipes, workflows, and standard operating procedures and take quality-related, in-the-moment direction from the Lead Barista during cafe service. All employees report directly to the owner. This position does not include supervisory, scheduling, or managerial authority.

Event work is a regular and expected part of this role and may occur outside normal cafe operating hours.

Staff may also have the opportunity to contribute to additional tasks aligned with their skills and interests, such as social media content or administrative work, to support overall operations.

Schedule

Scheduled shifts vary based on operational needs and may include cafe shifts, event shifts, or a combination of both.

Cafe Hours (subject to change):

Monday-Friday: 7:00 AM - 2:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: 8:00 AM - 3:00 PM

Event shifts occur sporadically, outside normal cafe hours, including evenings and weekends. Advance notice is provided and scheduling considers staff availability and operational needs.

Duties & Responsibilities

Cafe Operations

Prepare and serve espresso, brewed coffee, tea, and other beverages according to established standards Perform food preparation and service duties, including heating and assembling pre-prepared items Follow all food safety, sanitation, and handling procedures Maintain cleanliness and organization of cafe work areas
Customer Service & Sales

Provide friendly, professional, and attentive customer service Offer menu guidance and beverage recommendations Accurately process customer transactions using the point-of-sale system and handle cash responsibly
Event Support

Assist with beverage service and guest support during on-site events Support event setup and breakdown as needed Follow event-specific procedures and direction provided by the owner or designated event lead Help maintain cleanliness and organization of event spaces before, during, and after events
Opening, Closing & Shift Duties

Perform opening and/or closing duties as scheduled, in accordance with established procedures Maintain a clean, well-prepared environment throughout assigned shifts Work scheduled shifts, which may include weekends, peak service periods, and evening event hours
Additional Contributions

Assist with operational tasks aligned with skills and interests, such as social media, marketing, or inventory support. These contributions are voluntary and are not compensated beyond standard cafe pay.
Physical & Environmental Requirements

Ability to stand for extended periods and lift up to 50 lbs, with or without reasonable accommodation Work in a fast-paced, sometimes noisy environment Handle hot equipment and liquids safely
Minimum Qualifications

Ability to learn and follow established procedures Strong communication and customer service skills Reliability and punctuality
Preferred Qualifications

Previous experience as a barista or in food service Experience working events or in a hospitality setting Interest in developing skills across cafe and event operations
Pay: $12.50 - $20.50 per hour

Expected hours: 25.0 - 35.0 per week

Benefits:

Employee discount Paid sick time Paid training
Work Location: In person