Job Description

Description:

The Windsor Court seeks a Barback to join our team at the Polo Club. As a Barback, you will be responsible for restocking and documenting the bar's inventory to enhance guest services.

Responsibilities:

Stock the bar with drinks, garnishes, and glassware. Maintain a clean working environment. Assist bar services by organizing supplies, cleaning stations/bar-top/tables, and inventory record-keeping. May assist serving customers and guests as directed by bartenders and/or bar management. Interact and occasionally have unsupervised contact with guests and/or colleagues. Access and control sensitive areas in the hotel premises, including the Storage/Liquor Room. Maintain a high level of trust and responsibility. Represent the company with a certain level of reputation and good character, as well as exercise sound judgment.

Requirements:
Three to six months of related experience; or an equivalent combination of training and experience. Alcohol Awareness Certification (must comply with State regulations). Requires the ability to read, write, and speak the English language. Ability to identify and resolve problems in a timely manner, develop alternative solutions, and use reason even when dealing with emotional topics. Ability to manage difficult or emotional customer situations; includes responding promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written. * Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business needs.