Job Description

Ideal Candidate:

The ideal candidate is dependable, able to multitask efficiently, and has some prior serving experience, with full availability on weekends

Tipped Position!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Depending on experience, the essential duties, responsibilities, points of service and SOPs (Standard Operating Procedures) outlined below may be taught and demonstrated during the Banquet Server training process.


Reports directly to the Banquet Coordinator / Manager Requires dependable, punctual attendance and be willing to work flexible hours and attend mandatory meetings Ability to read and understand BEOs (Banquet Event Orders) Ability to Set Up Events according to the BEOs Ability to Set Up Decor and Room Layouts according to the BEOs Interacts positively and effectively with Guests and co-workers Demonstrate exceptional and prompt Guest service Offer a friendly and professional greeting to the Guests Greet the Guests and when applicable, direct them to their seats (when applicable) Make menu recommendations and describe the Daily Specials (when applicable) Take the Guests' Food & Beverage orders Process the Food & Beverage orders correctly into POS (Point of Sale) cashiering system Serve the Guests Beverages, be attentive to refilling them as needed Serve the Guests Food orders, be attentive to additional Guest requests Assign tables; seat guests, distribute menus and cater to large groups (when applicable) Accurately process in the POS the closing transactions for cash, credit card, comps etc Adhere to all Food & Beverage related Health regulations Adhere to all Company Policies and Banquet SOPs All other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High School diploma or equivalent.



A minimum of 6 months' experience working in a Restaurant and/or Banquet environment preferred.



Ability to operate POS cashiering systems.

AGE AND CERTIFICATIONS:

21 years of age or above.

LANGUAGE SKILLS:

Ability to read and understand a variety of instructions in English



Fluency in English required.



Ability to communicate in Spanish a plus.

MATHEMATICAL SKILLS:

Basic Math skills.



Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to apply commonsense reasoning to a variety of situations. Requires the ability to understand and follow policies and standard operating procedures and be adept and proactive in problem solving.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by the Employee to successfully perform the essential functions of this job.



While performing the duties of this job, the employee is regularly required to talk, see and hear. The employee is also regularly required to stand and/or walk for long periods at a time. Employee must be able to lift, carry, pull and push objects weighing up to 30 pounds. Requires to constantly lift and carry food trays weighing up to 30 pounds.



Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job.



The noise level in the work environment is usually loud and busy. When on or near the casino floor or other designated areas, employee may be subjected to tobacco smoke.



Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying-schedules to reflect the business needs of the property.


The Banquet Server is responsible for creating a friendly, fun and professional atmosphere while ensuring our Guests have exceptional dining experience by providing excellent Banquet service.