Provide quality service to our guests during their dining experience by executing proper service standards, creating exceptionally well-prepared cocktails and possessing a strong knowledge base of wine and food.
WHAT YOU GET TO DO:
Greet guests
Set up hors d'oeuvre/buffet tables and pass food and beverage items as requested
Set tables to specifications
Set up bar banquet bar to BEO specifications within a specific timeline
Follow SOPs set in place to standardize event set up and service
Provide beverage service by preparing cocktails, serving wine, beer and non-alcoholic drinks
Prepare and serve drinks in a consistent manner to Shore Lodge Specifications
Be able to provide proper service to a section of the dining room which includes but is not limited to serving multiple courses, watering tables, bussing between courses, clearing after the event, wine service and coffee service
Deliver food and beverage orders accurately and timely
Be able to carry trays of food from kitchen area to serving area
Take drink orders and accurately enter orders into POS, and deliver orders
Possess a functional wine knowledge with the understanding and ability for proper service
Anticipate guests' needs and provide appropriate service
Use basic math skills to calculate tabs correctly and make change
Know Shore Lodge's history and the McCall surrounding area well enough to help familiarize out of town guests with our local offerings
Assist other team members as needed
Clean and stock service areas
All other duties as assigned
Requirements:
WHAT YOU NEED TO BE SUCCESSFUL:
Set up a mobile bar in a timely and complete manner
Communicate effectively with and receive information from guests and team members
Ability to functionally multi-task while maintaining a high degree of organization and remaining detailed
Excellent customer service skills, prior AAA 4/Star experience preferred
Knowledge of wine, liquors, cocktails and mixers, their makeup, history, and flavor profile, preparation and presentation coupled with a thorough knowledge of the ability to prepare to our standards
Functional knowledge of food techniques for preparation
Ability to carry on multiple conversations while mixing drinks, and using a POS system
Excellent cash handling skills
Prolonged periods of standing and walking and the ability to lift supplies or equipment of 30#''s or more
Frequent periods of pushing, pulling, bending, stooping, upward reaching
Constant visual and hearing acuity and frequent agility and dexterity required
* Possessing a positive attitude coupled with a sense of maturity and leadership
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