Job Description

We are seeking a detail-oriented and proactive Assistant Operations Officer to support the day-to-day operational functions of our bank. This role plays a critical part in ensuring smooth execution of wire transfers, managing internet banking services, supporting human resources activities, and assisting with internal audit processes. The ideal candidate will have strong organizational skills, a keen eye for compliance, and a collaborative mindset.

Key Responsibilities

Wire Transfer Management

Process and monitor domestic and international wire transfers with accuracy and timeliness. Ensure compliance with regulatory requirements and internal policies.
Liaise with correspondent banks and resolve transfer-related issues.

Internet Banking Operations

Oversee customer onboarding and troubleshooting for internet banking platforms. Coordinate with IT and customer service teams to ensure platform reliability and user satisfaction. Monitor system performance and escalate issues as needed.

Human Resources Support

Assist in onboarding and employee record management. Coordinate training sessions and maintain HR documentation. Support payroll processing and benefits administration.

Internal Audit Functions

Prepare documentation and reports for internal audits. Assist in implementing audit recommendations and tracking corrective actions. Maintain compliance logs and support risk management initiatives.

Qualifications

Bachelor's degree in Business Administration, Finance, or related field preferred.

2+ years of experience in banking operations or a similar role.

Familiarity with wire transfer systems and internet banking platforms.

Basic understanding of HR practices and audit procedures.

Strong communication and problem-solving skills.

Preferred Skills

Experience with core banking systems and digital banking tools. Knowledge of regulatory compliance (e.g., AML, KYC). Proficiency in Microsoft Office Suite. Ability to multitask and work under pressure.
Position will be located at our main office at 604 Highland Ave, Carrollton, KY 41008 with pay compensatory with experience level.

Job Type: Full-time

Base Pay: From $42,500.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance
Work Location: In person