Job Description

Acorn Auto Service is locally owned and operated with more than 50 years in the industry, with a recent ownership change in March of 2022. Since acquiring, we are committed to bringing the family atmosphere back into our organization for both our teammates and guests.

The Acorn Auto Store Team Leader is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Team Leader owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Acorn Auto Service Store Team Leader, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional guest service while listening and consulting customers
• Following up with guest, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations\xe2\x80\x94building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, coach, and train team while keeping in tune with our companies\xe2\x80\x99 vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians\xe2\x80\x99 inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee\xe2\x80\x99s payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule, with minimum of 5 days/46 hours.
• Valid driver\xe2\x80\x99s license

All Store Leaders receive a monthly bonus program with top store leaders earning well over $150K per year

We offer medical, dental and vision insurances, the 1st of the month following 90 days of continuous employment.
Vacation 5 days after 180 days of employment, 2 weeks at 1 year work anniversary
Paid holidays after 90 days of continuous employment.
We are closed ALL major holidays.

Midas