Automotive Service Advisor

Reno, NV, US, United States

Job Description

About us



Automotion has been under new ownership and management team for a few years now. We are a multifaceted auto shop, specializing in exotic vehicles to include Bentley, Ferrari, Maserati and Alfa Romero. We also service a wide variety of European, Asian and Domestic brands. Performing factory specified services , maintenance, repairs, tires and alignments. We are looking for additions to our team. Come in to apply today!.

Our work environment includes:

Modern office setting Family feel Growth opportunities Casual work attire On-the-job training Relaxed atmosphere
## Job Summary As a Service Advisor, you will be responsible for providing exceptional customer service and acting as a liaison between customers and the automotive service department. Your role will involve recommending services, explaining repairs, and ensuring customer satisfaction. ## Duties - Communicate with customers to determine vehicle issues and maintenance needs - Provide detailed explanations of recommended services and repairs - Schedule service appointments and follow up with customers on the status of their vehicles - Coordinate with service technicians to ensure timely completion of repairs - Upsell additional services or products as needed - Maintain accurate records of customer interactions and transactions ## Skills - Strong mechanical knowledge to effectively align customer needs with appropriate services - Proficiency in services like oil changes, automotive diagnostics, tire services, and vehicle maintenance - Sales skills to promote additional services and products - Ability to work collaboratively with mechanics and service technicians to ensure accurate information is conveyed to customers This position offers an exciting opportunity for individuals with a passion for automotive repair and exceptional customer service skills.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location: In person

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Job Detail

  • Job Id
    JD6424749
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    24.0 28.0 USD
  • Employment Status
    Permanent
  • Job Location
    Reno, NV, US, United States
  • Education
    Not mentioned