Job Description

Functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required.

ESSENTIAL DUTIES

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Diagnoses cause of most malfunctions and performs repair. Communicates with parts department to obtain needed parts. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Documents all work performed and recommended on the repair order or the DMS system. Road tests vehicles when required or refers to the manager if needed. Participates in manufacturer-sponsored training programs, schools, and events. Keeps abreast of manufacturer technical bulletins. Reports machinery defects or malfunctions to supervisor. Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. Keeps shop area and bays neat and clean. Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. Understands, keeps abreast of and complies with federal, state, and local regulations such as hazardous waste disposal, OSHA Right-to-Know, etc. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. Cleans snow off cars being serviced. Other tasks as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates, Licenses, Registrations

Automotive Service Excellence (ASE) Certifications

State Emission Certification State Vehicle Inspector Certification Valid Driver's License

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.