The Finance Manager works as a key member of the dealership's management team and is responsible for overseeing the financial and insurance (F&I) process for vehicle sales. This role ensures every customer is offered a complete suite of financing options, protection products, and compliance-driven documentation while providing excellent customer experience.
Present financing options, extended service contracts, insurance products, and aftermarket offerings to customers in a transparent and customer-focused manner.
Secure financing approval through banks, credit unions, and other lending partners.
Prepare, review, and finalize all F&I documents, ensuring accuracy and compliance.
Structure deals to optimize profitability while meeting customer needs and lender guidelines.
Compliance & Documentation
Ensure adherence to all federal, state, and local laws (e.g., Truth in Lending, privacy laws, OFAC checks).
Maintain accurate deal jackets and digital records to prepare for audits.
Implement and uphold dealership compliance processes, including menu presentations and disclosure protocols.
Customer Experience
Build rapport and maintain high levels of customer satisfaction during the F&I process.
Educate customers on financing terms, protection products, and contract details in a clear and ethical manner.
Assist sales teams with customer questions and help resolve any concerns promptly.
Lender & Vendor Relations
Cultivate strong relationships with banking and lending partners to secure competitive financing programs.
Work with product vendors (service contract providers, GAP, tire/wheel, etc.) to stay current on offerings and incentives.
Sales Collaboration
Support sales consultants by offering guidance on deal structure and payment solutions.
Monitor the deal flow to ensure timely completion from sales to F&I to final delivery.
Performance & Reporting
Meet or exceed dealership F&I revenue goals, product penetration targets, and compliance standards.
Track key performance indicators (KPIs) and prepare regular financial reports for management.
Qualifications
Previous automotive finance manager, F&I manager, or related dealership experience preferred.
Strong understanding of automotive financing, lending guidelines, and F&I products.
Excellent communication, negotiation, and customer service skills.
High attention to detail and accuracy in paperwork.
Strong ethical standards and commitment to compliance.
Proficiency with dealership management systems (DMS) and F&I software preferred.
Valid driver's license.
Pay: $70,653.68 - $85,088.30 per year
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person
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