Job Description

Experience more with a career at COUNTRY Financial!
We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.
About the role
Inspects damaged vehicles and prepares itemized damage appraisals outlining cost of parts, materials, and labor necessary to restore vehicles to their pre-damage condition. Determines if damages are sufficient to declare the vehicle a total loss.
How does this role make an impact?
- Communicates with vehicle owners to promptly schedule physical inspections of damaged vehicle. - Completes physical inspections of damaged property, when necessary, evaluates damages and prepares written estimates in accordance with applicable policy coverage. Audits/reviews body shop and independent appraiser estimates, supplements and subrogation documentation relative to claims guidelines and procedures. - Communicates all information obtained to involved parties, negotiates and settles claims within prescribed authority. Maintains professional working relationships with body shops, vendors and internal customers.
Do you have what we're looking for?

• Typically requires 7+ years of relevant experience or a combination of related experience, education and training.
• Prior experience negotiating with repair facilities and vendors.
• Excellent communication and negotiation skills for working with customers and vendors and a commitment to delivering exceptional customer service and maintaining brand integrity.
• Strong analytical ability to assess damage and determine total loss thresholds.
• Strong understanding of automotive repair processes, parts, and labor standards.
• Ability to manage multiple inspections and meet deadlines in a fast-paced environment.
• Proficiency with CCC One estimating software, claims management systems, digital photo documentation and Microsoft Office Suite.
• I-CAR Platinum or equivalent collision repair certification and ASE certification in collision repair or estimating are preferred.
• Valid driver's license and ability to travel within assigned territory which include but are not limited to::

Alabama: Andalusia, Opp, Enterprise, Dothan, and north to Troy.
Georgia: East to Bainbridge and north to Blakely
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Base Pay Range: $60,400-$83,050
The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.
Incentive Pay:
In addition to base salary, this position is eligible for a Short-Term Incentive plan.
Why work with us?
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today!

Skills Required