Responsible for the full estimating and repair process ensuring quality repairs are made based on detailed instructions provided which meet our OE and I-CAR standards.
Write concise and accurate estimates.
Coordinate all check-ins and deliveries.
Review process with customer.
Complete all repair orders ensuring DRP compliance and obtaining proper authorizations.
Provide all complete and correct listing of all necessary parts for ordering related to a repair.
Check-in vehicle upon drop off from customer.
Prepare and ensure completion of proper paperwork for customer packet. Provide communication including all vehicle repair statuses.
Comply with all JHCC safety rules, guidelines and standards.
Document all communication with customer in the system.
Total loss administration.
Perform final quality check on finished vehicles.
Perform other related duties as assigned.
Strong auto collision industry experience required
Must have demonstrated strong organizational and documentation skills.
Able to work collaboratively with others to meet shared objectives.
Able to communicate effectively both in-person, orally and through written correspondence and presentation with candidates, employees, managers and leadership.
Ability to work in a dynamic, fast-paced environment with a high volume of activity.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance
Work Location: In person
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