Job Description

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview:

The

Audio-Visual Technician Supervisor

supports the AV Manager in overseeing daily operations of the Audio-Visual Department at the Overland Park Convention Center. This position assists in event setup, technical operations, and supervision of AV staff, ensuring high-quality service and seamless event execution for all clients.

This role pays an hourly rate of $31.25-$34.62

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until March 13, 2026.

Responsibilities:
Assists AV Manager in the daily operation of the OPCC Audio Visual Department and functions as lead department contact in his / her absence. Plan, service, and supervise AV services of large events; identify and provide AV services for all assigned events; prepare drawings, diagrams, layouts, and other AV services specifications for all assigned events Supervise, train, and assist full-time and part-time AV staff in equipment setup and operation Set up, operate, and maintain in-house and client-provided AV systems Maintain accurate inventory and ensure proper care and storage of AV equipment Participate in client meetings to plan AV needs and provide technical guidance Communicate with clients and vendors to source or coordinate third-party AV equipment as needed Troubleshoot and resolve complex AV or lighting issues Collaborate with internal departments to support event production needs Schedule, coordinate, and supervise the work of AV Technicians and skilled labor Recommend and implement goals, objectives, and practices for providing effective and efficient customer service Recognize AV related challenges, analyze and identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives Interpret and apply administrative and departmental policies and procedures Other duties and/or projects as assigned.

Qualifications:
Degree in Technical Theatre, AV Technology, or a related field 1-2+ years of experience in AV coordination and operation, preferably in a convention center, theater, hotel, or similar environment Or high school diploma with 3+ years of combined AV and supervisory experience Valid driver's license (or ability to obtain one) Rigging experience or certification - specifically working with truss and chain motors Strong understanding of AV systems, lighting, sound, and event production Experience with media services in public assembly settings Proficiency in Microsoft Office and AV control software Excellent troubleshooting and customer service skills Ability to lead, train, and motivate others Strong communication and organizational skills Physical ability to lift/move heavy equipment and work long or irregular hours Ability to operate a scissor lift and wok at heights up to 30 feet Requires flexibility to work early mornings, evenings, weekends, holidays, and extended hours during events. Involves physical activity, including lifting, carrying, and moving heavy AV equipment

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our

people

, improves our

service

, and raises our

excellence

. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.