Job Description

We are a customer-focused enterprise and we are hiring an entry-level AT&T Representative in Harrisburg to deliver personalized connectivity solutions for AT&T's wireless solutions across retail stores. The AT&T Representative will be trained in customer engagement, product presentation, and sales strategies to drive retail performance.

As an AT&T Representative, you will play a key role in assisting with sales, supporting retail customer interactions, and creating great customer experiences. The AT&T Representative will help customers find the right wireless services and bundled solutions while managing activations, setting up devices, and ensuring every interaction reflects AT&T's commitment to quality and connection. The AT&T Representative will start at the entry level and work with customers in retail stores so customers can get help choosing plans, upgrading devices, or troubleshooting services. Our AT&T Representatives build trust and give a personal touch that online or phone conversations can't always provide.

AT&T Representative Responsibilities:

Connect with customers in-store to introduce AT&T wireless, and bundled service options using approved sales strategies and customer outreach focuses Understand customer needs by identifying usage habits, connectivity goals, and budget to recommend the best AT&T plan Guide customers through the full sales process which includes initial interaction and plan selection to activation and account setup Keep customer information and sales activity updated to ensure accurate tracking and entry-level performance reporting Work closely with fellow entry-level AT&T Representatives and internal teams to complete activations, finalize documentation, and meet service standards Review store performance and share feedback to help improve sales strategies, boost conversions, and support long-term customer satisfaction.

AT&T Representative Qualifications:

Entry-level experience in retail sales, customer service, or telecom is a plus. Great communicator who can guide customers through decisions with clarity and care. Confident salesperson who can turn interest into activations and handle objections with ease. Team player who works closely with store staff to hit sales goals and deliver results. Willingness to learn entry-level protocol and to know the difference between wireless services and bundled products and can explain them clearly. Able to manage customer accounts, solve onboarding issues, and complete activations that meet AT&T standards.
Job Type: Full-time

Base Pay: $900.00 - $1,200.00 per week

Benefits:

Employee discount Flexible schedule Paid time off
Work Location: In person