Job Description

Overview:
Under the direction of the Associate Director of Learning, Development and Support , the Associate Technical Writer- Content Developer supports the creation and maintenance of training and support materials for SIICA products. This role focuses on developing clear, engaging, and accurate content for sales, service, and marketing needs.
Responsibilities require assisting in the development of instructional and technical material in various formats, including word processing, desktop publishing, and mixed media. Other responsibilities include editing and proofreading documentation for product launches. Collaboration is an essential part of this role. Therefore, the candidate must be able to work with various stakeholders and departments, including subject matter experts, marketing, product planning, web, quality assurance, sales, service, and training. Responsibilities:

• Develop and update instructional and technical content using tools such as Articulate, Rise 360, and Storyline.
• Write user-friendly materials including guides, FAQs, help files, courseware, and scripts.
• Proofread and edit documentation for accuracy, clarity, and grammatical correctness.
• Collaborate with cross-functional teams including subject matter experts, marketing, product planning, legal, QA, sales, and service.
• Ensure content aligns with product launches, training goals, and user needs.
• Research and implement improvements to existing materials, including interactive learning content.
• Maintain working knowledge of SIICA products and software tools used in content creation.
• Participate in meetings and contribute to content-related project planning.

Qualifications:

• Bachelor's degree in English, Communications, Education, or related field.
• 0-2 years of relevant experience in instructional design, content development, or technical writing.
• Experience with Articulate Storyline/360, LMS platforms, and Adobe Suite.
• Strong technical and creative writing, editing, and proofreading skills.
• Proficiency with Microsoft Office (Word, PowerPoint) and strong computer/mobile skills.
• Ability to quickly learn and explain complex technologies.
• Detail-oriented, collaborative, and self-motivated with strong communication skills.

ABOUT US: Sharp Imaging and Information Company of America (SIICA)
Sharp Imaging and Information Company of America (SIICA) is a division of Sharp Electronics Corporation, the U.S. subsidiary of Japan's Sharp Corporation, a global technology company which has been named to Fortune magazine's World's Most Admired Company List. Sharp strives to help businesses achieve Simply Smarter work by helping companies manage workflow efficiently, create immersive and engaging environments, and increase productivity. SIICA offers a full suite of secure printer and copier solutions, professional and commercial visual displays and projectors, software management and productivity software and markets durable Dynabook laptops. As a total solutions provider, Sharp has a reputation for innovation, quality, reliability, and industry-leading customer support expertise.
Compensation for this position
The compensation range for this role is $56,900- $68,000 The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.
Employee perks

• Comprehensive, family-friendly healthcare plans (medical, dental, vision).
• 401k retirement plan with a competitive match and plenty of financial support tools.
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and holistic wellness program.
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
• Dynamic culture eager to innovate, enhance diversity, and work smarter.

Sharp Electronics Corporation is an equal opportunity employer - minority - female - disability - veteran.
No agency resumes will be accepted or fees paid in the absence of an official written engagement agreement executed in advance by Human Resources for this particular position.
All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.
#li-sd1 #siica

Skills Required