Job Description

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.



This position supports the California Department of Public Health's (CDPH) mission and strategic plan by advancing the health and well-being of California's diverse people and communities. As an employee of the Vendor Management Branch, the incumbent serves as part of a team that provides monitoring, training, and support for and collaboration with grocery vendors statewide that serve the Women, Infants, and Children (WIC) Program families.


The incumbent works under the direction of the Chief, Vendor Authorization and Management Unit II (VAMU II), Staff Services Manager I (SSM I), the Associate Governmental Program Analyst (AGPA) performs the more responsible, varied and complex technical analytical staff services related to all aspects of the management of assigned vendors (retail stores) authorized or applying to redeem the electronic benefit system known as the CA WIC Card. Exercise technical and strong analytical skills throughout the vendor operations process. The AGPA performs a broad range of on-site activities related to vendor enablement at WIC authorized vendors and provides technical assistance to WIC authorized vendors over the phone and in person at various and far-reaching geographic areas throughout the state. This position may require travel of up to 30% throughout the state.



This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH's Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.


Travel may be required for this position. Reimbursement for travel takes into consideration an employee's designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.


The headquarters office location for this position is identified in the attached duty statement.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/CDPHRecruitment

You will find additional information about the job in the

Duty Statement

.


Minimum Requirements


You will find the Minimum Requirements in the Class Specification.ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST

Additional Documents


Job Application Package Checklist Duty Statement

Position Details

Job Code #:

JC-492857

Position #(s):

580-510-5393-767

Working Title:

Vendor Consultant

Classification:

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Shall Consider:

STAFF SERVICES ANALYST


$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C

# of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time
Department Information


At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California's diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting team members, we welcome the unique contributions that you can bring to us and the work we do.



The Women, Infants, and Children Program (WIC) has been part of the nation's nutrition safety net for 50 years.


Extensive research has found WIC to be a cost-effective investment that leads to healthier infants, more nutritious diets, health care for children, and subsequently higher academic achievement for students. WIC helps families receive healthy food, nutrition education, breastfeeding support, and referrals to healthcare and other community services.


Like other divisions within the California Department of Public Health (CDPH), WIC builds its program by addressing social determinants of health. WIC impacts the life course by promoting health practices that can ultimately improve life outcomes often experienced by vulnerable communities.


WIC serves babies and children up to age five, pregnant women, and new mothers. Dads, grandparents, foster parents of young children, and working families are welcome at WIC too!


Monthly, nearly one million WIC participants can find support at one of 84 local agencies which offer services at more than 500 sites throughout California. WIC participants can redeem their food benefits at approximately 3,800 grocers that are authorized to serve WIC families.

The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.

Department Website: https://www.cdph.ca.gov


Special Requirements


For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions,

hours worked per week

, and

start/end dates (MM/DD/YYYY)

. Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.


A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference

Job Control # 492857

and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.


Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.


If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.


Application Instructions


Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.


Final Filing Date: 10/2/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).




Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:



Department of Public Health
CCAU Mailing
Attn: Classification & Certification Unit
P.O. Box 997378
MS 1700-1702
Sacramento, CA 95899-7378

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:



Department of Public Health
CCAU Drop Off
Classification & Certification Unit
1615 Capitol Avenue Suite 73.430
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:


Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications -

Please see Statement of Qualifications (SOQ)

instructions below at end of posting

. Applications received without a written response to the SOQ may be rejected.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications


In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Experience in:

1. Communicating effectively with various levels of staff and the general public.


2. Providing excellent customer service.


3. Interpreting and explaining processes and procedures to various audiences.

Knowledge of:

1. Completed Staff Work methodology.


2. Information gathering techniques.


3. State and federal policies and regulations as it relates to the WIC Program.

Desirable Qualifications:

1. Ability to work both independently and in a team environment.


2. Ability to communicate effectively with staff at various levels, external agencies and the public.


3. Demonstrated excellent verbal and written communication skills including reviewing and editing documents.


Benefits

Benefit information can be found on the

CalHR

website and the

CalPERS

website.

Contact Information


The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website:

https://www.cdph.ca.gov

Human Resources Contact:

Human Resources Division

(916) 445-0983

apply@cdph.ca.gov

Hiring Unit Contact:

Michelle Wilkins

(916) 928-8649

michelle.wilkins@cdph.ca.gov


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Office

(916) 445-0938

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Statement of Qualifications

Directions:

Please present your answer to the above questions clearly and concisely in writing and do not exceed two pages in your essay (typed, font size 12, and single-spaced).

Questions:

1. Identify a project, process, or procedure that you felt needed improvement. What steps did you take to address the issue and what was the outcome?

2. Describe in detail your experience reviewing written materials for completeness, consistency, and identifying deficiencies.

3. Describe your analytical experience in one or more of these areas:

Analytical experience is the process of studying a complex situation or issue to gain a better understanding and develop options to solve it.

Budgeting: Effectively planning the use of resources (people, supplies, funds).*

Management analysis: Examining how funds are allocated, how tasks are coordinated and how decisions are made within an organization.

Personnel: Conducting Human Resources activities.

Planning: Developing goals and objectives, as well as the steps necessary to analyze, implement, assess, and monitor a program, project, or organizational unit.

Program evaluation: Measuring the level of success, effectiveness, or efficiency through development and utilization of tools such as assessments, performance metrics, or evaluation criteria.

Policy analysis: Evaluating current and alternative options, forecasting outcomes, and providing recommendations to decision makers based on evidence and analysis.

For each, please include the position(s) in which you performed these duties and the start and end dates (month and year) of each position.

Equal Opportunity Employer


The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.