Job Description

Associate Director of Counseling Services

Category: Staff
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Department: Wellness Center


Locations: Westminster, MD


Posted: Sep 19, 2025


Closes: Open Until Filled


Type: Full-time


Salary Type: Annually


Salary Range: $70,000.00 - $72,000.00


Position ID: 192891



About McDaniel College:



McDaniel College is a four-year, independent college of the liberal arts and sciences offering over 100 undergraduate and graduate programs. One of the original "Colleges That Change Lives," McDaniel emphasizes experiential learning and student-faculty collaboration to develop the unique potential in every student. Represented by the Green Terror, over 20 athletic teams compete in the NCAA Division III Centennial Conference. A student-centered community of 1,600 undergraduates and 1,400 graduate students offers access to both Baltimore and Washington, D.C., plus a European campus in Budapest, Hungary.



At McDaniel College we value our employees by offering our full-time employees tuition remission, 403B retirement accounts, paid time off, medical insurance, flexible spending accounts, life insurance, and paid maternity and parental leave. For more information about the college's benefits, please click here to review the 2025 benefits guidebook and click here to view 2025 premium rates.


This position has a budgeted hiring rate of $70,000 - $72,000. The position is classified as an A4. The A4 salary band for all full-time positions at the college with this classification has a minimum rate of $50,000 and a maximum rate of $93,780. For benefit purposes only, the workweek is estimated to be 35-hours per week. The actual schedule for exempt positions may vary based on the workload and responsibilities assigned. This is an 11-month position.





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In collaboration with the Director of the Wellness Center, the Associate Director of Counseling Services assists in the oversight of daily operations and clinical management of Counseling Services. The Associate Director assists the Director in ensuring maximum efficiency in the provision of services through ongoing planning, data analysis, continuous quality improvement activities and coordinating functional work group activities. The Associate Director provides culturally responsive mental health counseling and clinical case management for McDaniel students. Provides clinical supervision to graduate interns and LGPC/LMSW's where applicable.

Essential Duties and Responsibilities for all Counseling Staff

Provides intake assessments and effective treatment planning. Provides individual and group counseling to students presenting with a variety of personal, social, academic, and mental health concerns. Provides case management and appropriate referrals to off-campus providers as needed. Provides crisis assessment, intervention, and consultation as needed during working hours and on-call rotation for evenings and weekends. Seeks immediate consultation with the Director of the Wellness Center in situations where there is imminent concern for a student's safety or the safety of others. Provides professional consultation to faculty, staff, college administrators, and family members of students as needed. Establishes and maintain collaborative relationships with local hospitals, substance abuse and mental health agencies, and mental health professionals. Maintains accurate, adequate, and timely documentation of treatment records including assessment, treatment plans, progress notes, correspondence with others, and termination records. Follows professional ethics, state laws, FERPA, and McDaniel College Wellness Center procedures for the administration and documentation of treatment records. Collaborates with other departments across campus (Student Accessibility and Support Services, Office of Diversity, Equity, and Inclusion, Office of Residence Life, Office of Student Engagement, etc.) to further develop an inclusive, healthy, and just campus environment for all students. Maintains professional licensure and credentials in good standing including the completion of required continuing education credits. Observes state and national statues and guidelines related to professional role, code of ethics, and confidentiality including FERPA. Attends weekly Counseling Services Staff Meetings, weekly Counseling Services Disposition meetings, biweekly Wellness Center staff meetings, departmental and divisional professional development sessions, and other meetings assigned by the supervisor. Actively participate in orientation activities and other college programs. Generates up-to-date and accurate reports as needed. Serves as a member of campus committees as assigned. Performs other duties as assigned.

Associate Director of Counseling Services Specific Duties and Responsibilities

Assists the Director with the oversight and management of day-to-day operations, workflow, and ensures clinical coverage during routine clinic hours. Collaborates with the Director to develop, maintain, and monitor policies and procedures for Counseling Services. Reviews and updates policies and procedures to enhance the overall effectiveness and efficiency of the department. Functions as a super user and system administration for Titanium, the Electronic Health Record (EHR), to ensure clinical forms and templates are updated in a timely fashion and assist staff in troubleshooting issues that arise during utilization. Oversees quality assurance of clinical services including ensuring clinical staff maintains accurate and timely documentation in accordance with state and federal law, professional ethics, and Counseling Services policies. Coordinates the counseling staff's training and utilization of technology-based resources including the electronic medical records system (EMR), tele-health platforms, and psychoeducational resources. Partners with the Director to utilize assessment and data in order to make decisions, identify systems issues/gaps/inefficiencies and create and implement effective solutions in clinical operations, policies, and procedures using an equity framework. Assists the Director in the recruitment, training, supervision, and evaluation of professional and support staff members. Assists in providing staff support and direction, promoting accountability, enforcing deadlines, and providing feedback related to ongoing performance to all counseling team members as needed to maintain operational excellence. Assists in the supervision of administrative support staff to ensure a smooth execution of front desk procedures/protocol, manage workflow, and provide training in serving distressed clients and managing clinical emergencies. Provides clinical consultation to professional staff as needed, particularly related to crisis situations, policy interpretation, and emergent complex cases. Co-manages clinical case assignment and co-facilitates the clinical consultation meeting to ensure best treatment intervention practices are being used. Assists in providing and/or organizing training sessions and professional development opportunities to promote collegiality, optimum and ethical performance, and teamwork. Monitors staff serving in liaison and coordinator roles to ensure relevance and adherence to policy and procedures. Collaborates with the clinical staff and administrative support staff, respectively, to update/maintain forms, documents, brochures, fliers, and marketing strategies related to clinical service delivery. In collaboration with the Director, ensures that all staff are kept abreast of the legal and ethical guidelines pertaining to the delivery of clinical services and documentation. Identifies and implements strategies to ensure that Counseling services and programs meet the needs of diverse student communities (e.g., racially minoritized communities, LGBTQ+, first-generation, non-traditional, military-affiliated, etc.) Coordinates a comprehensive clinical training program designed to meet the supervision and training needs of graduate level interns. Includes clinical supervision, selection, training, evaluation, and affiliation responsibilities, including consistent onboarding, training, and consultation to staff providing training and supervision of interns. Develops and implements consistent quality assurance practices and operational metrics for the department. The Associate Director contributes to short- and long-range strategic planning for Counseling Services which align with the mission, vision, and goals of the Division of Academic and Campus Life and McDaniel College. Utilizes a data-driven approach to evaluate information and implement timely decisions and recommendations that anticipate the cost/benefits, risks, and organizational impact of decisions. Remains current in evolving evidence-based and outcomes-driven best practices for a college-based mental health care setting through involvement in appropriate professional organizations. Contributes to the Division of Academic and Campus Life by attending and/or supporting events, activities, and programs sponsored by areas outside of Counseling Services (e.g., campus-wide traditions, events, programs, etc.) Provides leadership for Counseling Services in the absence of the Director, when needed.




Requirements:

Minimum Qualifications

Master's degree in social work, mental health counseling or related field Independently licensed to practice in the state of Maryland as clinical social worker (LCSW-C) or professional counselor (LCPC). Three or more years of experience providing case management, crisis intervention, counseling, and care coordination to young adults and/or college students. Demonstrated ability to work collaboratively with a multidisciplinary team of mental health clinicians. Demonstrated commitment to social justice and cultural humility. Experience providing culturally responsive treatment to a diverse client population. Demonstrated skill in working well under pressure to prioritize and manage multiple clinical responsibilities. Excellent verbal and written communication skills. Successful completion of a background and credential background check Experience working with Microsoft Office applications (e.g. Word, Excel, Power Point), electronic health records. Ability to participate in on-call coverage rotation and emergency response.

Working Conditions

While performing the duties of this job, the employee is routinely working in a normal office environment with minimal exposure to adverse conditions. The noise level in the work environment is usually minimal.

Physical Abilities

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:


Sitting for long periods of time. Some bending and stooping when working with files. Limited lifting involved but not more than 10 pounds at a time.




Additional Information:



McDaniel College, in compliance with federal and state laws and regulations, does not discriminate in the recruitment, admission, and employment of students, faculty, and staff in the operation of any of its educational programs and activities. McDaniel College will not tolerate any discrimination or harassment on basis of any protected status including protective hairstyle, race, religion, color, ancestry or national origin, disability, age, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, military status, genetic information, marital status, veteran's status, or any other actual or perceived legally protected characteristics.





Application Instructions:



Completed applications must include a cover letter addressing position qualifications and related experience, resume, and the names and contact information of three professional references. Review of applications will begin immediately. Review of applications begins immediately.