Job Description

Primary City/State: Tucson, Arizona

Department Name: Oncology Prgrm Mgmt-Clinic

Work Shift: Day

Job Category: Clinical Support

Leadership careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your career today and your future. If you\xe2\x80\x99re looking to leverage your abilities \xe2\x80\x93 apply today.

Tucson is set in a Sonoran Desert valley surrounded by five mountain ranges. Boasting an average 350 sunny days a year and warm dry air, the climate is ideal for year-round outdoor recreation. Tucson offers one-of-a-kind experiences for those interested in outdoor adventure and nature, heritage and culture, arts and attractions, golf and original Southwest-inspired dining.

The associate director will ensure the Oncology Service line Revenue Cycle and Clinical Operations are aligned with their market goals. This includes oversight of our scheduling teams, Intake Coordinators (Medical Records/Schedulers), registration, insurance prior authorizati, financial counseling, and denial management. This is a full-time position, Mon-Friday, hours are flexible but typically 730-430pm. There is no on-call required, and potential weekend hours/work. As a leader within the oncology service line it is the responsibility of the leader to ensure all services are covered during hours of operation.

University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting ground breaking research. Also located on the campus is Diamond Children\'s - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is Southern Arizona\'s only Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation\'s top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital\'s physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY

This position is responsible for the overall leadership of employed physicians\xe2\x80\x99 practices, operations and staff within a specific service line. Leadership responsibilities include oversight of business operations, strategic planning and development, and facilitating a positive image of the practices within the business community. This position serves as a resource for the organization\xe2\x80\x99s employed physician practices to address clinic practice and facility issues.

CORE FUNCTIONS

1. Provides leadership for the organization\xe2\x80\x99s medical group that contributes to the growth of the organization and positioning as a market leader with employees and the community.

2. Partners with market manager to build and maintain community partnerships and relationships to attract new customers, retain existing customers and support Banner\xe2\x80\x99s desired brand positioning. Partner with Public Relations and Marketing to support location, provider and/or specialty promotion which includes responsiveness to requests for information from PR/Marketing; identifying and securing providers for media relations opportunities; and providing staff for events that drive exposure for Banner and BMG in the community.

3. Promotes high quality of service in all areas of responsibility. Supports process improvements that enhance provision of clinical services, outcomes and patient throughput. Together with the medical group leadership team and other organizational leaders, oversees an organizational structure that assures effective and efficient delivery of patient care in all areas of responsibility.

4. Fosters a culture of employee engagement and service excellence. Role models behaviors congruent with the organization\xe2\x80\x99s principles and values. Establishes high performance standards for service outcomes and works with leadership team to meet standards. Matches service delivery with service expectations, managing service improvement opportunities and sets the standard for a culture of recognition and celebration.

5. Ensures that safety is a priority in design and redesign of new practices and services and allocates financial, informational and physical resources for improvement activities.

6. Focuses on partnering with other departments within the organization to improve delivery of patient care through employed physician practices, increase revenue potential and decrease costs.

7. This position serves as a leader for business health services and is responsible for developing the areas of responsibility to fit the organization\xe2\x80\x99s mission, vision and values and ensure operational goals are clearly communicated and measured. This position has administrative responsibility for designated physician practices. Collaboration within an integrated healthcare system, including working with centralized system service departments, health plans, leadership teams is required.

MINIMUM QUALIFICATIONS

Must possess a strong knowledge of business and/ or healthcare administration as normally obtained through the completion of a bachelor\xe2\x80\x99s degree in business administration or health services administration. Must possess a strong knowledge and understanding of healthcare management as normally demonstrated through at least five years of healthcare management experience.

Must possess the ability to simultaneously address multiple projects, demands and issues. Requires excellent written and verbal communication skills as well as planning, organizational and conceptual skills. Employees working at the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

Our organization supports a drug-free work environment.

Banner Health