Job Title: Assistant Venue Manager Description: Original X Productions (OGX) wil be opening The FRIENDS Experience near the Long Beach area. Scheduled to open at the beginning of June 2023, OGX is looking for an Assistant Venue Manager to support the team in maintaining and running the experience. This temporary project-based role will run from approximately April 2023 through September 2023. Job Summary: This position will be responsible for delivering an exceptional guest experience and maintaining the sets and operations space ensuring it is safe for Guests and Team Members. The ideal candidate has experience working with maintenance (knows how to use hand tools and is familiar with adhesives) values creating a positive and fun work environment and has experience working with a variety of personalities. The annualized pro-rated salary for this position is $64,500. Responsibilities:
Support the implementation of all policies, procedures, and standards
Manage the show services team in maintaining the physical space and providing touch ups as necessary to provide the consistent best experience for Guests
Support the recruitment, interview, and hiring of daily operational staff and vendors including experiential personnel, box office, show services and other necessary personnel
Ensure compliance with departmental policies and oversee implementation and training to team
Be part of the MOD (Manager on Duty) rotation
Oversee on-site day-to-day operations including, but not limited to: ticketing, POS management, attraction operations, guest services, custodial services, security services, on-site marketing, on-site groups & events, photo opportunities, and coat check
Oversee the implementation and compliance of all health and safety protocols to ensure a safe and clean environment for staff and guests
Respond to patron complaints as necessary
Support Venue Manager with any third party and vendor management
Follow policies, processes, procedures, and schedules for the preventative and corrective maintenance of the site
As necessary, perform routine maintenance tasks that include prop and furniture repair, changing batteries, and stocking of paper supplies.
1+ years of leadership experience in the operation of a successful revenue-generating hospitality and/or leisure business
Bachelor\xe2\x80\x99s degree or equivalent experience
Proven ability to work effectively as part of a fast-paced team
Exceptional communication skills, both written and verbal
Organized and detail oriented
Ability to multitask effectively
Maintains composure under pressure and enjoys working in a fast-paced and fluid environment
Ability to work weekends and holidays
Why work at OGX: For us it\xe2\x80\x99s all about the fans and creating experiences they will love. We create happiness. We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply. Job Types: Full-time, Temporary Pay: $64,500.00 per year Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekend availability
COVID-19 considerations: All staff are required to wear masks. All staff are required to be fully vaccinated. Ability to commute/relocate:
Lakewood, CA 90712: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer Service: 3 years (Preferred)
Work Location: In person
Health insurance
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