The Dispensary by The BuddBoyz is a leading retail provider of premium hemp products in a safe, friendly, and customer-focused environment. We are committed to providing our customers with high-quality cannabis, exceptional service, and a unique shopping experience. Our team is passionate about the plant, its culture, and the positive impact it has on our community.
Job Summary
The Assistant Manager will help oversee the day-to-day operations of the dispensary and lounge, ensuring compliance with state cannabis laws, delivering excellent customer experience, and supporting team leadership. This role requires a strong balance of operational management, team development, customer service, and regulatory adherence.
Key Responsibilities
Team Management & Training
Assist train, coach, and lead dispensary staff.
Customer Experience
Ensure a welcoming, clean, and positive environment for customers/patients.
Handle escalated customer issues, complaints, and returns in a professional manner.
Educate customers on cannabis products, strains, and proper usage (flower, edibles, concentrates, etc.).
Cash & Financial Management
Supervise cash handling procedures.
Store Maintenance & Visual Merchandising
Ensure the dispensary and lounge are clean, organized, and visually appealing. First State Compassion
Oversee product displays, restocking, and merchandising to maximize sales and compliance.
Compliance & Risk Management
Report any compliance incidents, product issues, or customer safety concerns to senior management.
Backup Leadership
Serve as the acting manager when the Dispensary Manager is not available.
Step in to make key decisions, escalate issues, and maintain continuity of operations.
Experience & Qualifications
At least
2-3 years of retail management experience
, preferably in cannabis or a heavily regulated retail environment.
Strong knowledge of cannabis products, strains, and consumption methods.
Excellent leadership, communication, and interpersonal skills.
Proficient with point-of-sale systems, inventory management software, and Microsoft Office.
Able to pass background checks.
Must be at least
21 years old
.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Physical Requirements
Ability to stand, walk throughout the day.
Comfortable performing cash reconciliation and manual inventory tasks.
Key Skills
Leadership & Team Development
Customer Service & Education
Regulatory Compliance & Risk Management
Inventory Control & Reporting
Cash Management
Problem Solving & Decision Making
Strong Communication
What We Offer
Competitive pay
Employee discounts on cannabis products
Opportunities for growth within The Buddboyz brand
A fun, community-driven environment
Pay: $18.00 - $24.00 per hour
Expected hours: 32 - 40 per week
Work Location: In person
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