Job Description

II. Job Summary:

The Assistant Store Manager is responsible for assisting in the management of the Furnish Office and Home retail store and related businesses including retail marketing, retail sales, donations, merchandising, customer service, maintenance of existing donors, support of and supervision of line staff and trainees under the direction of the Store Manager.

III. Core Job Functions:

The Assistant Store Manager performs a wide range of duties including but not limited to the following:

• Assist in the acquisition of furniture and other merchandise from the core donor base
• Assists in the management of inventory
• Marketing and advertising activities targeted to the customers through multiple channels
• Ensures that retail customers and donors receive excellent service
• Assists in the management of the facility and all related systems and processes
• Participates in the onboarding, training and management of staff and trainees
• Provide program participants, in conjunction with other staff, coaching and guidance needed to develop excellent work habits needed to successfully complete their training program and acquire their next job
• Assists in the execution of business plans under the direction of the Store Manager.
• Assists in pricing decisions
• Assists with logistics activities as needed
• Perform any other tasks and duties necessary in order for the agency to meet its mission.

IV. Position Requirements:

Education and Experience

• Minimum of 3 years of retail experience
• Degree in Retail Management or related field preferred, or the equivalent combination of post-secondary education and relevant experience.

Skills, Knowledge and Abilities

• Ability to work effectively in a mission-driven agency whose clients and staff reflect significant diversity with respect to race, ethnicity, gender, orientation, socio-economic status, nationality and religion.
• Ability to establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
• Ability to communicate effectively with diverse audiences using appropriate and effective communication tools and techniques.
• Demonstrated skills in Microsoft Office 365, including Word, Excel, PowerPoint, and Outlook.
• Experience with online sales channel is desirable (i.e. EBay, Facebook Marketplace, etc.)
• Ability to meet agency driving requirements and travel within the metro area.
• Ability to work cooperatively and effectively with agency managers and leaders to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Ability to assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.

V. Working Conditions and Environment:

Workplace is a 25,000 square foot office furniture retail and warehouse space that is accessible and smoke-free. Work will include local travel. Current store hours are 9 am \xe2\x80\x93 6 pm Tuesday \xe2\x80\x93 Friday and Saturday 9 am \xe2\x80\x93 5 pm. Actual work hours will likely vary based on business needs. The noise level in the work environment is usually moderate, sometimes loud.

PI32887927-8722-4470451e75b9

Emerge Community Development