Job Description

Assistant Store Manager

Reports To: Store Manager


Supervises: Key holders and Sales Associates


Status: Full-Time

Responsibilities:

Leadership

Motivate the team by communicating the Alumni Hall vision Show a strong passion for the Alumni Hall brand and help set the standard for running the daily business Participate in productive monthly staff meetings

People Development

Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience Coach team members in their job responsibilities to increase confidence and productivity Ensure that all team members adhere to all employment policies Recognize performance issues and assist the Store Manager in the development of action plans Assist the Store Manager in the performance review process Create a fun and exciting atmosphere for customers to shop in and for employees to work in

Visual Merchandising

Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms

Performance

Be able to open and close the store, handle deposits, and follow daily operations and expectations Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently Strive to achieve daily, monthly, and annual sales goals Strive to achieve shrink goals Maintain operational standards to secure the store's assets Assist the Store Manager in achieving UPT, ADS, and E-Mail Capture goals Assist the Store Manager in proper scheduling practices

Qualifications:

Minimum high school degree or equivalent Minimum 1 year retail management experience Ability to lead a team, delegate, and follow-up Ability to train and develop employees Ability to work well within a team Ability to work in a fast-paced environment Ability to work a schedule based upon the business needs - including holidays, nights, and weekends. Strong verbal and communication skills

Disclaimer:

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.