This is an opportunity to join us at the very beginning and help build a center that will grow to full capacity over the next 6-12 months.
For the
first 3 months
, your role will focus on:
Phone call follow-ups
Greeting callers with warmth and professionalism
Helping onboard new parents and new employees
Organizing documents
Getting comfortable with Scheduling assessments and interviews
Keeping communication tight, timely, and accurate
We will train you to also be the welcoming voice of our center -- the first impression families receive when they reach out for support.
Because our client base is
brand-new
, we are looking for someone who wants to grow with us: someone reliable, consistent, and motivated by long-term stability.
You will be working closely with the Owner and Clinical Director and will be given training, mentorship, and increasing responsibilities as the center evolves.
As the center fills with clients and staff, this position is designed to
transition into our full Office Manager role
, with
promotions
and
expanded responsibilities
built into that growth. At that stage you can expect the job role to formally include the following:
Receptionist duties (answer phones, send/receive faxes, respond to emails, client check in/out)
Client Intake Procedures (give tours, review admissions forms, schedule assessments)
Insurance Correspondence (benefit verification, preauth requests)
Purchasing duties (Stock office supplies)
Scheduling (Create client/staff daily schedules, track cancellations)
Cleaning Duties (keep lobby and conference room clean and orderly)
Plan Client Field Trips (accept permissions slips, arrange transportation)
Staff Onboarding (prepare locker/uniforms, review employee handbook with them)
Event Planning (Plan Quarterly Autism Community Social Events)
Event planning for staff (team building activities)
ABOUT SOS:
Success On The Spectrum (SOS) is the largest and fastest-growing autism treatment franchise in the U.S., founded by an autism mom and fueled by purpose. We teach the children to talk, pretend play, feed themselves, make friends, etc.
Working for SOS: https://www.youtube.com/watch?v=BrXKM3XtjTY&t=25s
Our Mission: https://youtu.be/85rG7zcp7yM
Take a tour: https://youtu.be/KW-an-x9JWw
WHY YOU'LL LOVE WORKING WITH US:
Consistent Pay
Work at the front desk Monday through Friday, 7:30 AM - 4:30 PM ( To be determined)
Opportunities for overtime
Training and Support
All managers get two weeks of initial training from our corporate office - for this, you may have to travel to Houston for 1 week
SOS Franchising provides live remote support and training
SOS has a LMS with robust training content for you to learn the ropes
To ensure the highest standards of care, our corporate office conducts a positive, supportive Quality and Compliance Audit every six months--providing each clinic with valuable feedback, resources, and guidance to help us continually grow and serve our families even better.
Pay: $21.00 - $30.50 per hour
Expected hours: 15.0 - 40.0 per week
Benefits:
401(k) matching
Paid time off
Work Location: Hybrid remote in Trenton, NJ 08619
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