Job Description

Position Summary:

(Bilingual - English/Spanish Preferred)

The Assistant Store Manager at The UPS Store #8071 in West Rome plays a vital leadership role by supporting the Store Manager in daily operations, team development, and driving sales performance. This position is ideal for a motivated, customer-focused professional with proven leadership experience, strong sales ability, and excellent communication skills.

You'll lead by example, overseeing print and design production using Canva and Adobe InDesign, training team members, ensuring service excellence, and maintaining brand standards. The ideal candidate thrives in a fast-paced, hands-on environment and takes pride in helping customers and staff succeed. Weekend availability is required. A Notary Public certification is preferred or must be obtained within 60 days of hire (training provided).

Key Responsibilities

Lead the store to meet and exceed daily, weekly, and monthly sales goals Actively sell and upsell printing, shipping, packaging, and mailbox services Design and manage print projects using Canva and Adobe InDesign Train, coach, and motivate staff to deliver exceptional customer service Maintain accurate cash handling, POS transactions, and daily deposits Ensure store cleanliness, organization, and visual presentation meet UPS standards Resolve customer issues with professionalism and a solutions-based mindset Support local marketing and community outreach to drive business growth Perform and oversee shipping, printing, mailbox, and retail services as needed
Qualifications

High school diploma or equivalent (required); associate or bachelor's degree preferred 1-2 years of assistant manager or supervisory experience (retail or print environment preferred) Proficiency with Canva and Adobe InDesign (required) Strong sales and customer service background with measurable results Excellent communication, problem-solving, and organizational skills Ability to work weekends and flexible hours Must be a Notary Public or willing to obtain certification within 60 days (training provided) Dependable, professional, and detail-oriented Bilingual (English/Spanish) preferred Ability to lift up to 80 lbs and stand for extended periods
Why Join Us

Competitive pay based on experience ($17-$20/hr) Growth opportunities in a locally owned, supportive environment Ongoing professional development and notary certification support Be part of a community-driven business that values teamwork, quality, and service excelle
Job Types: Full-time, Part-time

Pay: $17.00 - $22.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off
Experience:

Management: 2 years (Preferred)
Ability to Commute:

Rome, GA 30165 (Required)
Ability to Relocate:

Rome, GA 30165: Relocate before starting work (Preferred)
Work Location: In person