Job Description

GENERAL PURPOSE OF JOB: To ensure that the entire staff provides a fun, safe and efficient racing environment for our customers.

REQUIREMENTS:

-Must be able to safely lift/push/pull heavy objects on an ongoing basis.
-Must have previous supervisory experience and a successful track record, preferably in the following fields: Restaurant, Entertainment, Hospitality, Bowling Alleys, Amusement Parks, Miniature Golf
-Great customer service skills-Must be able to work weekends and evenings
-Current ServSafe Manager Certificate is a plus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

-Contributing to schedules and employee communications
-Assisting the General Manager in recruiting, interviewing, hiring, training, disciplining, and terminating
-Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits
-Customer interaction and auditing of customer experience
-Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively
-Ensuring that track personnel run races safely, efficiently and professionally
-Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service
-Performing operational paperwork duties including safety
-Expanding the marketing and promotional presence of K1
-Maintaining the effective operational feasibility of the center
-Maintaining the highest standard of facility appearance including storage areas and the parking lot
-Coordinate with your manager to ensure that all facility maintenance is performed quickly

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers and respond to questions. Ability to write routine reports, schedules and correspondence.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Specific job duties that require the physical demands selected above:

Manipulating the position and orientation of racing karts and race track barriers
Utilizing racing flags and instructional signs as tools
Carefully running to assist customers in emergency situations

WORK ENVIRONMENT:

Work is performed predominantly in an indoor environment that is exposed through openings in the building to the outdoors. The work environment of this job typically has a moderate level of noise

SUPERVISORY RESPONSIBILITIES:

This is a supervisory position. The GM represents K1 on-site at the facility. It is the responsibility of the GM to ensure that all aspects of facility operation are performed correctly. It is the GM who is held accountable for all lapses in facility performance. All departments and personnel ultimately report to this position including: The Assistant Manager, The Mechanic Manager and all mechanics, the Pit Supervisor and all track personnel, and all cashiers. This position is responsible for between 10-15 facility personnel.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

Flexible schedule Paid time off
Experience:

Customer service: 2 years (Preferred)
Shift availability:

Night Shift (Preferred) Day Shift (Preferred)
Work Location: In person