Job Description

Job Overview:

We're searching for a dedicated and enthusiastic

Assistant Manager

to join our team. This role is perfect for someone who thrives on delivering exceptional customer service, enjoys solving problems, and wants to help lead a team to success. As an Assistant Manager, you'll play a key role in the day-to-day operations, helping to maintain a high standard of service and ensuring that both our team and our customers are well-supported. If you're ready to grow your career with a company that values teamwork, integrity, and a passion for excellence, we'd love to meet you.

Key Responsibilities:

Support the Manager in overseeing daily operations, ensuring that everything runs smoothly and efficiently. Act as a role model for exceptional customer service by assisting customers with their storage and truck rental needs, both in person and over the phone. Help create a positive, organized, and professional work environment by maintaining clean facilities and fostering a team-focused atmosphere. Take the lead in resolving customer inquiries and concerns, demonstrating empathy and a solutions-oriented approach. Assist in training and mentoring team members to ensure they meet high standards of service and professionalism. Ensure compliance with company policies and procedures. Actively collaborate with the Manager and team to identify opportunities for improvement and implement changes to enhance efficiency and customer satisfaction.

What We're Looking For:

A Problem-Solver:

You're resourceful and proactive, with a knack for tackling challenges head-on.

Customer-Focused:

You go above and beyond to ensure customers feel valued and supported. We want to delight our customers.

Team Leader:

You enjoy mentoring and inspiring others, creating a positive environment where everyone thrives.

Dependable and Trustworthy:

You take responsibility for your actions and lead by example, setting a high bar for integrity and professionalism.

Growth-Minded:

You're eager to learn, adapt, and grow with a company that values innovation and forward thinking.

Benefits of Joining Our Team:

401(k) with matching Health, dental, and vision insurance Short and Long Term Disability with Life Insurance 6 Paid Holidays Paid time off Opportunities for growth within a supportive, team-focused environment

Shift:

Day shift between the hours of 7am and 6pm Monday through Friday; 7 am to 1 pm Saturdays

Location:

This is an

in-person

position at our

Dubuque

Location

Apply Now!

If you're passionate about delivering outstanding service, leading a team, and helping a company grow, we want to hear from you. Join us in making a difference for our customers and team every day.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
License/Certification:

Driver's License (Required)
Work Location: In person