Job Description

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About Us

At Tropical Smoothie Cafe, we inspire a healthier lifestyle by serving amazing smoothies and food with unmatched hospitality. Our cafes run fast, clean, and efficient -- and we're looking for a motivated Assistant Manager who thrives in a high-energy environment and wants to help lead a winning team.


As an Assistant Manager, you are the backbone of day-to-day operations. You support the Cafe Manager, lead shifts, coach the crew, and take ownership of service speed, food quality, and overall cafe performance.

What You'll Do

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Daily Operations

Run high-volume, fast-paced shifts with confidence Ensure all stations meet brand standards for quality, prep, portioning, and safety Keep the cafe clean, stocked, organized, and guest-ready Assign positions and manage break schedules Perform opening/closing procedures with accuracy and accountability Place inventory orders Assign cleaning tasks and perform follow-up
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Team Leadership

Coach crew members/shift leaders to brand standards Help train new crew members/shift leaders when necessary Maintain a positive, energetic culture on every shift Lead by example with high urgency, accuracy, and professionalism Redirect performance issues quickly and respectfully Support new hires through onboarding and daily skill development
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Guest Experience

Deliver "Unparalleled Hospitality" on every shift Handle customer concerns with confidence and solutions Ensure ticket times stay fast and service remains friendly
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Financial & Administrative Responsibilities

Count tills, manage drawers, troubleshoot POS issues, and deliver bank deposits Assist with labor management and shift-level scheduling decisions Support food & paper inventory counts and waste reduction Protect the brand and business through proper food safety execution

What We're Looking For

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Prior leadership experience in food service, retail, or hospitality Strong communication and accountability skills Ability to work early mornings, nights, weekends, and/or holidays as needed High personal integrity, reliable work ethic, and willingness to hustle Ability to multitask and remain calm under pressure Enjoys coaching, teaching, and helping others improve

Physical Requirements

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Ability to stand/walk for 6-8 hours Lift up to 25 lbs (stocking, ice, trash, deliveries) Work in a fast-paced, high-energy environment

Why Work With Us

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Competitive pay + performance-based raises Opportunities for rapid advancement Positive, team-oriented culture Flexible scheduling Free food every shift - pick whatever sounds good that day. Training and development to help you grow into higher leadership roles

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it's a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe's menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies...with a bit of tropical fun.


Pay: Starting at $16.00 / hour


Pay:

Tips Bonus pay

Benefits:

Flexible schedule Employee discount Mileage reimbursement

Job Type: fulltime, parttime


Education: No education required


Work location: On-site