Job Description

Full-time position requiring the individual to work five days a week in the office, providing intermediate-level administrative support to a department or Service Center.

Functional Expertise:

Daily Tasks: + Coordinates office administrative functions
+ Answers and screens in-coming calls
+ Reviews and screens email
+ Checks in and escorts visitors
+ Opens and distributes mail
+ Performs word processing and data entry
+ Maintains files
+ Orders supplies
+ Reviews and/or verifies payroll
+ Forwards information to internal departments for processing
+ Performs photocopying and scanning of documents as required to file and/or upload into systems of record
Safety + Updates and maintains safety related materials and other related documentation to ensure visibility and compliance
+ Escalate facility hazards to management and the Facilities Department for correction
Accounting & Materials Management + Coordinates purchasing card activities, billing, and invoicing; reviewing and reconciling purchasing card expenses and entering into Oracle Financials for payment processing.
+ Prepares and enters purchase orders or voucher requests into Oracle and Maximo Financial portals
+ Interfaces with vendors and contractors
+ Tracks paid invoices for budget reconciliation and planning
+ Review and process supplier inventory statements for leadership approval
Customer Service + Serves as liaison for addressing customer service inquiries; research, resolves, tracks, and responds to inquiries with minimal guidance.
+ Partners with Customer Contact Center during periods of high demand to maintain acceptable service levels
Facilities Management: + Escalate issues/concerns to management and submit requests to the Facilities department for correction
Record Keeping and Data Analysis + Maintain hard copy and digital documents, spreadsheets, and databases entries; performs queries; compiles data and prepares reports.
+ Adheres to the records retention policy, ensuring compliance
Office Meetings and Engagements + Coordinates and schedules meetings
+ Sends invitations and reminders
+ Arranges refreshments/meals
+ Performs room setup
+ Prepares materials and audio-visual equipment
+ Prepares agendas, documents, and PowerPoint presentations
Collaboration + Collaborate with office assistants throughout Atlanta Gas Light and Chattanooga Gas Company on projects and for general learning opportunities.
Community Engagement and Volunteerism + Support, coordinate, and participate in external promotional and/or volunteer experiences across the community
+ Track regional employee participation and process charitable donations as needed
Performs other support duties specific to functional department.

OTHER DUTIES THAT MAY OR MAY NOT BE APPLICABLE:

Reviews budgeted vs. actual expenses for variance, tracks expenses. Monitors open and pending work orders Serves as central point for information requests and/or information distribution (e.g., announcements, reminders, bulletin boards) pertinent to department or service center. Coordinates travel arrangements (e.g., air, hotel, ground transportation, restaurants). For Senior level office assistants: provide general oversight and direction of daily activities of office assistants in the same region.

Education, Certifications/Licenses Requirements:

Required:

High school diploma or GED

Related Work Experience:

Required:

2-4 years support or administrative experience or Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

MS Office Suite (Word, Excel, PowerPoint, SharePoint etc. - intermediate proficiency) Oracle and Maximo Financial and Human Resources - basic proficiency Ability to communicate with all levels of a diverse organization Flexibility Attention to detail

Behavioral Attributes:

Executing for Results Collaboration and Building Relationships


Learning and Critical Thinking Industry Knowledge/Business Acumen


Honoring Corporate Values & Standards

Working Conditions/Physical Requirements:

Office environment five days a week (Monday-Friday) Keyboarding = 60-80% Constant On-call = none Limited overtime Travel = none

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .


Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .


Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and bene?ts will also be provided during the hiring process.


Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.


Job Identification: 16560


Job Category: Customer Service


Job Schedule: Full time


Company: Atlanta Gas Light