Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition A to
supervisory duties.
ESSENTIAL FUNCTIONS
Reasonable A Accommodations A Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals A with disabilities to perform the essential A functions.
Essential A Functions Statement(s)
. Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
. Monitor sales activities to ensure that customers receive satisfactory service and A A quality goods.
. Inventory stock and reorder when inventory drops to a specified A level.
. Instruct staff on how to handle difficult and complicated A sales.
. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
. Assign employees to specific A duties.
. Enforce safety, health, and security rules.
. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
. Plan budgets and authorize payments and merchandise A returns.
. Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
. Plan and prepare work schedules and keep records of employees' work schedules and time A A cards.
. Review inventory and sales records to prepare reports for management and budget A departments.
. Examine products purchased for resale or received for storage to assess the condition of each product or item.
. Establish and implement policies, goals, objectives, and procedures for their A department.
. Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
. Estimate consumer demand and determine the types and amounts of goods to be A sold.
. Formulate pricing policies for merchandise, according to profitability A requirements.
. Establish credit policies and operating A procedures.
. Keep records of purchases, sales, and A requisitions.
. Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
POSITION A QUALIFICATIONS
Competency A Statement(s)
. Friendly - Ability to exhibit a cheerful demeanor toward A others.
. Organized - Possessing the trait of being organized or following a systematic method of performing a task.
. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
. Accountability - Ability to accept responsibility and account for his/her A actions.
. Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
. Presentation Skills - Ability to effectively present information A publicly.
. Decision Making - Ability to make critical decisions while following company A procedures.
. Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate A A people.
. Team Builder - Ability to convince a group of people to work toward a A goal.
. Responsible - Ability to be held accountable or answerable for oneaEUR(TM)s A conduct.
. Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
. Safety Awareness - Ability to identify and correct conditions that affect employee A safety.
. Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
. Management Skills - Ability to organize and direct oneself and effectively supervise A others.
. Goal Oriented - Ability to focus on a goal and obtain a pre-determined A result.
. Customer Oriented - A A Ability to take care of the customersaEUR(TM) needs while following company procedures.
. Communication, Written - Ability to communicate in writing clearly and A concisely.
. Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
. Communication, Oral - Ability to communicate effectively with others using the spoken A word.
. Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
. Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend A A a position or idea.
. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
SKILLS A & ABILITIES
Education:
High School Graduate or General Education Degree (GED): A Required
Experience:
2 plus years of experience in Grocery Store A Management
Computer Skills:
Certifications & Licenses:
Other Requirements:
PHYSICAL A DEMANDS
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical A Demands
Stand - C
Lift/Carry 10 lbs or A less - C
Walk - F
Lift/Carry 11-20 lbs - C
Sit - O
Lift/Carry 21-50 lbs - F
Manually Manipulate - F
Lift/Carry A 51-100 lbs - F
Reach Outward - F
Lift/Carry Over 100 lbs - O
Reach A Above Shoulder - F
Climb Squat or Kneel - OA
Push/Pull A - 12 lbs or A less - C
Bend O
Lift/Carry 13-25 lbs - C
Grasp - F
Lift/Carry 26-40 lbs - F
Speak - F
Lift/Carry A 41-100 lbs - O
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