Job Description

Summary:



The General Merchandise Assistant Manager is first and foremost responsible for guest relations and satisfaction. He/She supports the General Merchandise Manager regarding all department duties such as ordering, merchandising, maintaining department conditions and training department clerks. He/She is responsible for assisting the Manager in leading the efficient, effective, safe, legal and profitable operations of the GM Department.

Key Responsibilities:

When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest Assist with interviewing, training, scheduling, performance and productivity of all GM department team members Assists with communication of information distribution to entire GM department Responsible for maintaining positive atmosphere, spirit and morale within the department Demonstrate effective leadership skills by managing time and delegation Support and execute division concepts and programs. Contribute in executing and meeting financial goals Must be attentive at all times to needs of guests and be ready and able to direct/take guest to items in question Must be attentive to guest flow and be flexible to move from one activity to another quickly as dictated by guests Ensure quality and consistent product availability and solutions to our guests Assist with safeguarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same Ensure department systems and processes are utilized consistently and correctly Collaborate with Department Manager for meetings with the department leadership team to effectively plan production and promotion goals Assist with the coaching and development of team members as necessary in accordance with policies and procedures with support from Department Manager and Talent Management Assists with coordinating the books and manuals to ensure they are kept updated Assists with coordinating inventory process and reporting Must be able to take care of all department issues in the event of the absence of the Department Manager, which would include ordering, delegating, multitasking, forecasting, prioritizing and merchandising Ensure that Food Safety Procedures are adhered to Maintain stock levels. Keep the shelves full of ad merchandise and items kept in back stock Ensure proper rotation procedures are being enforced Make sure all tags are properly placed and in good condition

Key Requirements:

High School Diploma or equivalent Must be 18 years of age or older Minimum of one year General Merchandise experience. Must be able to lift up to 80 lbs on a regular basis Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking Ability to work at fast-paced, but efficient and controlled manner Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email) Ability to work and communicate with all levels of management and subordinates in a professional manner Must be able to work in a fast, efficient and controlled manner Ability to plan and organize the activities of others Must possess leadership skills, maturity, and technical skills Ability to operate all ordering and stocking equipment Must be flexible to work various hours/shifts, including weekends and holidays Ability to accept supervisory coaching related to performance, work habits and attitude * Ability to function as a team member and get along with others