Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an
Assistant General Manager
at
Overlook Grill
, you'll be at the heart of a vibrant dining destination that embodies the spirit of relaxation, community, and culinary excellence. Imagine leading a dynamic team in an atmosphere filled with sunshine, where bright, colorful designs complement the lively poolside scene. Here, every day is an opportunity to create memorable experiences for guests indulging in our signature breakfast options or savoring handcrafted seasonal cocktails alongside curated brunch and lunch selections. Your role will involve guiding our exceptional service team toward achieving operational and financial success. You'll be an integral part of shaping the team's performance through effective scheduling and training, ensuring that every staff member embodies the MGM brand's commitment to excellence. Your leadership will help execute exciting initiatives from our property F&B leadership, driving results while maintaining the effortless charm of our cafe-inspired setting.
THE DAY-TO-DAY:
Lead and manage daily restaurant operations, fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and execution of marketing strategies to produce short-term profitability. Execute on the restaurant's business plan and assist General Manager with developing and executing tactics to achieve goals and targets
Assist with managing Human Resources responsibilities for Restaurant to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements
Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes any appropriate action. Manages Restaurant's guest feedback channels through approved company practices. Work alongside the culinary team to ensure a seamless service experience between kitchen and dining room.
Responsible for execution of policies, operating procedures, training programs, directives, menus, rules and regulations for the restaurant staff. Owns restaurant's execution of F&B and/or company-wide initiatives and programs. Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage. Responsible for completion of all company compliance training by the restaurant staff.
Maintains excellent knowledge of venue's food & beverage products, menu items and equipment used to perform duties.
THE IDEAL CANDIDATE:
High School Diploma or GED
2+ Years of Prior Relevant Experience in Restaurant Management
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community