Job Description

Job Overview

Urban Pine Winery & Eatery is seeking an Assistant General Manager (AGM) that supports the General Manager in overseeing all aspects of restaurant and winery operations. The position is responsible for ensuring an exceptional guest experience, efficient team performance in both front and back of house, and collaboration with all leadership positions. This role is ideal for a passionate hospitality professional who thrives in both the culinary and winery environments, combining service leadership with hands on collaboration.

Key Responsibilities

Operational Leadership

Assist in daily management of restaurant, winery, & event operations Ensure smooth coordination between front-of-house (FOH) and back-of-house (BOH) Oversee opening and closing procedures, cash handling, and inventory management Maintain compliance with health, safety, and alcohol regulations at all times Utilize POS system OrderPort for restaurant and winery operations
Guest Experience

Lead by example in delivering outstanding guest service & hospitality Resolve guest concerns quickly and professionally Collaborate on wine and menu pairings, special events, and seasonal offerings Assist with catering events, banquets, or special functions as needed to ensure flawless execution
Team Management & Training

Foster a positive and uplifting team environment through leadership development, coaching, and recognition initiatives Create and maintain schedules to ensure optimal coverage and labor efficiency Support a positive, team-oriented culture focused on excellence and accountability Conduct performance evaluations and provide ongoing constructive feedback Support hiring efforts by participating in interviewing and onboarding new team members
Financial & Business Operations

Assist in budgeting, forecasting, and cost control for both restaurant and winery Monitor sales performance and identify opportunities for growth Manage purchasing and vendor relationships for food and dry goods Ensure accurate recordkeeping and reporting Monitor restaurant sales targets, labor costs, and budget adherence

Qualifications

3-5 years of hospitality management experience, preferably in fine dining Strong leadership, communication, and interpersonal skills Solid understanding of wine service, food & beverage operations, and guest relations Proven ability to manage budgets, analyze performance metrics, and drive profitability ServSafe Manager and ServSafe Alcohol certification preferred Availability to work weekends, evenings, and holidays as required

Physical Requirements

Ability to stand and walk for extended periods. Must be able to lift up to 40 lbs (cases of wine, supplies, etc.).

Why Join Us

Join a locally owned, family- and woman-operated winery and restaurant that values community, craftsmanship, and genuine hospitality Work in a beautiful restaurant setting where passion for food, wine, and service come together Be part of a supportive, team-driven culture that values creativity, integrity, and growth Enjoy opportunities for professional development and leadership advancement within a dynamic, growing business
Join us as an Assistant General Manager to lead with energy and passion! Bring your culinary expertise, management skills, and enthusiasm for delivering exceptional guest experiences. We are committed to supporting your growth while providing a vibrant workplace where your leadership can truly shine.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

Employee discount Health insurance Paid time off Paid training
Work Location: In person