Job Description

Assistant General Manager

Crabtree Dispensary is a new dispensary opening in Kensington, Maryland. We're looking for teammates who are passionate about cannabis and excited to share their passion with our customers, patients, family, friends, etc. If you enjoy building, and are excited about the opportunity to join a high-growth company, we would love to hear from you.

The Assistant General Manager (AGM) at Crabtree Dispensary leads daily operations at the dispensary. They are accountable for providing a welcoming store environment for teammates and customers, supervising the team, and delivering consistent, positive, and memorable customer experiences. They will manage an Inventory Manager, Budtenders, and Receptionists. The AGM reports to the General Manager (GM) and Chief Executive Officer (CEO). The tentative start date will be between January 15-31, 2026.

Responsibilities

Build and lead a high performing team

Build and retain a high-performing team through effective recruiting, onboarding, training, and coaching Inspire a culture of performance, passion, and compliance through feedback and recognition Coach teammates to consistently deliver memorable, positive customer experiences Schedule employee shifts and hold team members accountable for accurate timekeeping, schedule compliance, and reliability
Ensure compliance with all applicable laws and regulations

Adhere to daily compliance checklist Ensure teammates know their compliance responsibilities
Supervise inventory manager and oversee all inventory tasks

Oversee regular inventory cycle counts Supervise inventory receiving and inventory movements Regularly perform METRC and POS audits and verify data for accuracy Maintain product expiration logs and create ways to sell products prior to expiration date
Ensure software tools and standard operating procedures (SOPs) are effectively and efficiently functioning

Work with CEO to develop and refine SOPs Provide a seamless and consistent omni-channel customer experience in-store and at drive-thru
Oversee the physical store environment

Maintain outstanding store condition and visual merchandising standards Follow store security and safety SOPs

Competencies

Customer focus: uses data and customer/employee feedback to consistently deliver positive customer experience Results oriented: challenges and inspires team to exceed goals Collaborative: communicates effectively across channels with actionable and respectful direction, and coaches others to work collaboratively Leadership: places a high priority on developing people to drive strong performance and achieve career goals

Qualifications

Bachelor's degree or comparable business experience At least two years in a supervisory or management role in a retail setting, specifically with POS (Dutchie preferred) business operations Cannabis experience preferred Inventory control experience is required Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs Must have reliable, responsible, and dependable attendance Must be 21 years or older Must pass any and all required background checks Must possess a valid driver's license or state ID Must be and remain compliant with all legal and company regulations for working in the industry Must understand and comply with the rules, regulations, policies, and procedures of Crabtree Dispensary Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws

Skills

Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills Meet timelines consistently and be able to work under pressure effectively Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations High interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness Adapts and thrives in a demanding, fast-paced environment Possesses a high level of critical thinking Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPPA requirements Ability to resolve conflict, handle employee and customer complaints, and settle disputes

Benefits

Salary Bonus Medical insurance Vision insurance Dental insurance Disability insurance
Crabtree Dispensary, LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Crabtree Dispensary, LLC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Crabtree Dispensary, LLC are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Crabtree Dispensary, LLC will not tolerate discrimination or harassment based on any of these characteristics.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance
Language:

English (Required)
Shift availability:

Day Shift (Required) Night Shift (Required)
Ability to Commute:

Kensington, MD 20895 (Required)
Ability to Relocate:

Kensington, MD 20895: Relocate before starting work (Required)
Work Location: In person