Job Description

Iconic luxury hotel in Beverly Hills is looking for a rockstar Assistant Director of F & B ASSISTANT DIRECTOR OF F&B $110-120k Position Overview Our Assistant Director, Food & Beverage are the food & beverage experts of our hotel! Entrusted to contribute to the Food and Beverage environment that puts the guest in the center of the universe. Enables creativity, bespoke guest recognition, Nexus optimization, forming meaning relationships, and activates the guests\xe2\x80\x99 emotional needs. On the floor presence to ensure service standards and guest engagement/problem resolution is executed. The Assistant Director of Food and Beverage also crosses borders with Rooms Division, GRC, Sales and Marketing/Catering to ensure revenue maximization. Ensures our We Care culture is enlivened at all times as well as an environment of employee centricity. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests. What you\'ll get As Assistant Director of Food & Beverage at Beverly Hills Hotel, here are just some of the great benefits you will receive:

• Complimentary stays with breakfast included in all 9 Dorchester Collection hotels \xe2\x80\x93 stay twice a year at each hotel!

• 50% off at bars and restaurants within all of our Dorchester Collection hotels

• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)

• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala

• Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card

• Exclusive Access to a discount platform featuring 1000s of retailers

• Competitive Medical, Dental, Vision Benefit

• Competitive retirement scheme

What you\'ll do A day in the life of our Assistant Director of Food & Beverage \xe2\x80\xa6 it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Food & Beverage Director accomplish would be lengthy but the list below is essential to know.

• Continuous presences on the floor in all outlets over all shifts, AM and PM, weekday, weekend and holidays.

• Has the ability to cover all operational roles if needed including acting as Maitre D on the door.

• Maintains and ensures compliance with all F&B policies, procedures and standards.

• Ensures NEXUS usage and optimization from all team members. Analyzes customer feedback and forms appropriate action plans. Participates in active guest recovery for missed expectations.

• Directs team members to strive for continuous improvement and excellence in all areas of responsibility. Maintains an effective training and inspection program of all F&B areas to ensure compliance of Health and Safety procedures and laws.

• Responsible for timely and transparent communication via team daily briefings as well as active participation in leadership meetings that take place.

• Acts as a liaison between back of house (culinary, stewarding etc.) and front of house team. Maintains a strong working relationship with all departments to ensure effective communications for operational issues.

• Supports and monitors on-boarding of new hires to receive appropriate job skills training to successfully perform job duties.

• Monitors and manages payroll function if needed including being versed in labor results for labor critiques as necessary

• Understands the impact of Food and Beverage operations to the overall hotel financial goal.

• Manages controllable expenses to achieve or exceed budgeted goals.

• Understanding of outlet scheduling to support, complete and approve when necessary.

• Perform any other job related duties as required and requested

Sometimes our guests have special requests; this will include recognizing all in-House and VIP guests, building and strengthening relationships with our guests, upselling wine and wine knowledge to ensure our guests receives nothing but the best experience.

• Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up.

The items shared are essential. However, to ensure consistency, our Assistant Director of Food & Beverage are provided with specifics on how we care for their department and our hotel. What you\'ll bring

• All of our employees are ambassadors of our Vision, Values and culture. Our Assistant Director of Food & Beverage do this with all they do.

• Experience in people management is critical for this role.

• Background in the Food & Beverage industry is essential for this role.

• Attention to detail is critical for this role.

• We pride in nurturing an environment where Working Together is a must. Our Assistant Director of Food & Beverage are our biggest champions of this.

• English is the primary language used in our hotel. Our Assistant Director of Food & Beverage must feel comfortable communicating in this language.

• Our hotels operate nonstop, this require flexibility from everyone on the team.

Job Type: Full-time Pay: $110,000.00 - $120,000.00 per year Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 5 years

Restaurant type:

• Fine dining restaurant

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Beverly Hills, CA 90210: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant management: 5 years (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Work Location: One location

• Health insurance