Job Description

The University Center for Academic Excellence (UCAE) fosters student learning and supports student academic success by delivering high quality services and programs to the UNC Charlotte community.

UCAE offers: course-based assistance, academic and life skills development, and support for academically at-risk students. We collaborate with departments and programs across campus and with the community to assist students in achieving their optimum academic potential. Our programs and services are continuously improved through routine examination of student learning outcomes, program and service evaluations, and strategic goals.

Primary Purpose of Position

The Assistant Director for Student Success provides leadership and vision for the Students Obtaining Success (SOS) Peer Mentoring program for undergraduate students on academic probation. They also provide support to other initiatives that promote the academic success of students.

Summary of Position Responsibilities

Recruiting, training, supervising, developing, and evaluating approximately 35 undergraduate Peer Mentors and up to 4 graduate assistants; Overseeing the development of academic skills training materials and tracking of Peer Mentors meeting College Reading & Learning Association (CRLA) certification standards; Monitoring program budget; Maintaining program Canvas pages; Utilizing EAB Navigate to administer and track program participation; Conducting pre-/post-program assessment to evaluate and continuously improve program services; Serving as the primary point of contact for current and prospective students regarding program services; Promoting SOS Peer Mentoring across campus; And supporting other UCAE activities as needed.

Minimum Education/Experience

Master's degree in counseling, higher education, or related discipline from an accredited university required



Minimum of two years experience in higher education or relevant field required.



Experience working with programs that foster student success strongly preferred.



Strong administrative and interpersonal skills essential

Preferred Education, Knowledge, Skills and Experience

Experience in recruiting, hiring, training, and supervising multiple student employees. Experience using data management tools such as Excel. Knowledge of current topics in education theory in higher education, particularly as they relate to students experiencing academic difficulty.

Necessary Certifications/Licenses

Preferred Certifications/Licenses

International Peer Educator Training Program Certification Licensed Clinical Mental Health Counselor (LCMHC)

Special Notes to Applicants

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report

The Search Committee will not contact references without first verifying permission with the

finalist

*.

Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.

Do not write 'see resume' on your application when completing the job duties section.

If there is a document, you feel is relevant to this position that you would like reviewed with your resume and application you may upload it to the "Other Documents" section of the Applicant Documents.

UNC

Charlotte Benefits Information:

https://hr.charlotte.edu/benefits/benefits-overview/

Posting Open Date

10/27/2025

Posting Close Date

10/31/2025

Open Until Filled

No

Proposed Hire Date

01/05/2026

If time-limited please indicate appointment end date

Contact Information