Job Description

Under the general direction of the Community Manager, the Assistant Community Manager assists in the efficient and effective operation of the assigned property. Assists all operational and financial aspects to include maximizing net operating income and managing all activities related to leasing, maintenance, resident services, capital improvements and collections. Assists in oversight of expense controls, staff management and risk management. Ensures compliance with federal, state and local laws and regulations as well as company policy. The incumbent must have strong leadership skills and a spirit of cooperation and teamwork to fulfill the responsibilities of this position.

PRIMARY RESPONSIBILITIES & ESSENTIAL FUNCTIONS

Primary areas of responsibility and tasks that may typically be expected include but are not limited to:

Collect rents and maintain computer records according to the Carleton's procedures and policies Post charges associated with work order, late charges, etc. by entering them in computer and generating notices for residents. Complete Pre-close and AME Follow-up on delinquent accounts and pursue collections in accordance with established procedures. Prepare and maintain complete resident files per Carleton Companies compliance policy Prepare and maintain all general office files (invoices, work orders, etc....) Assist in advertising and marketing preparation and deployment Assist in showing units and screening applications. Assist in scheduling vacant units for refurbishing and occupancy. Assist in maintenance work order system. Makes purchases following Carleton policy and procedure Certifies customers' income in accordance with applicable program requirements. File for eviction and in some instances attend eviction courts Assist in performing formal and informal property and unit inspections. Assist in developing and/or updating and/or maintaining weekly and monthly reports. Assist in supervision of personnel adhering established policy and procedure. Work with manager as required relative to legal proceedings and/or other property matters. Assist in overseeing the maintenance of inventories for property supplies and equipment. Maintain records of comparable rents and amenities for units in the market area. Answer the phones communicating pleasantly and professionally. Establishes and maintains courteous communication with customers, applicants, owners, vendors, contactors, and others. Other duties as assigned.

Education and/or Experience Qualifications

High school education or equivalent. Prefer education beyond high school. 3 to 5 years' experience in the industry with 2 years in a management role. Valid driver's license; use of personal automobile for local job-related travel. Previous Tax Credit of Affordable experience highly preferred.
Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location: In person