Job Description

General Description

The Assistant Community Manager is a cooperative team leader assisting in responsibilities for the management of multiple multi-million-dollar, small-business, residential properties. The position reports directly to the Community Manager and is responsible for the oversight of leasing, community grounds and upkeep, resident screening, inspecting units, overseeing collections, working with vendors and maintenance. Working with the Community Manager in exercising cost control, active in marketing, training other staff members, appropriately resolving resident conflicts while assisting in effectively running daily operations.

Position Responsibilities/ Essential Functions

Schedule: Monday - Friday 10 AM - 6 PM.

. LIHTC (Low-Income Housing Tax Credit) Experience required.

. Bilingual English/Spanish Preferred.

. Support Community Manager with training associates on leasing, entering traffic into the computer, marketing, maintenance, and general office operations

Process evictions, which includes all necessary paperwork and fees, serving notices, and attending court hearings

Lease apartments as needed

Responsible for shopping competitive properties

Inspect buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired

Process move-ins, move-outs, and lease renewals

Audit all new and current lease agreements and resident files for accuracy

Compose and prepares routine correspondence, rental notices, and other letters and memorandums

Aid the Community Manager in resident relations and problem resolution

Assist Community Manager with timecard submission

Facilitate with resident retention, which may involve planning and organizing social events at the property

Assume responsibility for the operations of the property in the absence of the Community Manager

Participate in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention

Comply with all applicable health and safety rules and regulations, as well as applicable local, state, and federal laws

Charge and collect rents and other fees in accordance with lease agreements

Follow procedures outlined in lease agreement for late rent collections and work with landlord and tenant attorney to process evictions timely and efficiently

Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions

Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll

Accurate and timely completion of daily, weekly, and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix

Audit all records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers

Collect delinquent account balances from previous residents

Management of property social media accounts, including reputation management

Post rentals to Craigslist three times per day

```Requirements```

- Work At least two years previous experience as an Assistant Community Manager or Leasing Consultant in property management
- Strong knowledge of leasing procedures, fair housing regulations, and property maintenance
- Excellent interpersonal and communication skills for interacting with residents, staff, and vendors
- Ability to effectively resolve conflicts and handle difficult situations with professionalism
- Proficiency in using property management software (ResMan) to track resident information and financial data
- Familiarity with Section 8 housing programs is a plus
- Strong organizational skills with the ability to prioritize tasks and meet deadlines

If you are a dedicated professional who thrives in a fast-paced environment and is committed to delivering exceptional service to our residents, we encourage you to apply for the position of Assistant Community Manager.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Paid time off Vision insurance
Experience:

LIHTC (Low-Income Housing Tax Credit): 1 year (Required)
Language:

Spanish (Required)
Ability to Commute:

Caldwell, ID 83605 (Required)
Ability to Relocate:

Caldwell, ID 83605: Relocate before starting work (Required)
Work Location: In person