Job Description

The Doubletree by Hilton Burlington is Vermont's largest hotel and conference center. Known as a premier location for meetings, events and travelers, the Doubletree offers guests a quality experience when visiting Vermont. This is a unique opportunity to join a growing and seasoned hospitality team.

Responsibilities

Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor. Promotes a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner. Supervises the Engineering team and all projects from start to completion. Leads, trains, and develops skills of the Engineering team to get optimum performance and productivity. Evaluates all costs associated with each project including materials, costs of labor, and time expended. Responsible for delegating tasks to Engineering team. Supervises staff training as well as equipment installation. Patrols the interior and perimeter of the hotel to observe and identifies potential security and safety risks or undesirable conditions. Maintains order in the hotel, dealing with the welfare of guests, coordinates expedient response to emergency conditions such as fire, safety hazards, and threats to life and/or property in a calm, rational and persuasive manner. Responsible for ensuring time-based maintenance is completed according to timely repair schedules. Inspects equipment and conducts routine maintenance, replacing old or faulty equipment. Provides technical support and training on all new equipment. Be familiar with all applicable laws and codes to ensure proper compliance. Memorizes and monitors life safety system including accurate layout of entire building, locations of standpipes, fire extinguishers, completes alarm reports, and checks and reports any pertinent information from each shift. Responds to guest complaints, conducts research to develop the most effective solutions. Manages the planning, scheduling, and coordinating all the preventive maintenance. Plans, coordinates, and executes renovation projects. Projects a professional manner with an emphasis on hospitality and guest service. Performs any other duties as assigned by management.

Qualifications

Must have a high school diploma or equivalent. Minimum 1 year of engineering and customer service experience required, hospitality industry preferred. Should be able to work independently and with minimum supervision. Excellent customer service skills. Ability to read, write, and speak effectively in English in order to communicate with guests and team members. Have a strong attention to details. Must be able to multi-task. Must be a team player
Job Type: Full-time

Pay: $70,000.00 - $72,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance
Work Location: In person