Job Description

Responsibilities

• Department Operations

• Works directly with the Administrative Director of Clinical Education to help provide vision and leadership.
• Provides direct guidance and clarity to department staff toward optimal performance, coordinating cohesive productivity, maintaining current and accurate policies, practices, and protocols ensuring adherence.
• Develops and implements successful methods to ensure compliance requirements are communicated and adhered to by students.
• Promotes and ensures excellent customer service to students and affiliated sites.
• Works effectively with other departments across all campuses to coordinate Clinical Education activities and promote change. Provides departmental changes and updates to faculty and staff.
• Oversees audit activities and recommends and implements changes for improvement as a result of audit results and on an ongoing basis.
• Helps Associate and Assistant Deans in their duties whether or not Director is present when asked.
• Strategic Planning

• Collaborates with and take direction from department leadership team to establish and implement processes and policies that optimize efficient and effective services to meet accreditation standards and curricula.
• Proposes strategies for the clinical education department to ensure successful student placements in diverse settings that meet programmatic requirements.
• Develops and enhances relationships to routinely solicit information regarding clinical sites and student placement.
• Promotes continuous improvement within the department by evaluation of existing methods and procedures and introduces new processes.
• Serves as a liaison between all programs and the clinical education sites.
• Assists in preceptor recognition, awards, invitations to CME and other events and training opportunities.
• Site Development

• Monitors site development activities by clinical site representatives and updates the Administrative Director regularly to ensure successful recruiting of clinical sites and implementing changes as needed to meet University needs
• Promotes and updates department processes for acquiring and maintaining clinical placement, organizational partners and preceptors
• Assists staff to help schedule site visits by medical staff from clinical education.
• Staff Leadership and Development

• Identifies potential opportunities for staff to help build future organizational leadership and enhance teamwork.
• Promotes staff engagement and buy in related to activities and changes in the department and University.
• Works with department staff to identify professional development opportunities.
• Core Management Responsibilities

• Ensures department services and activities are effectively achieving University goals and objectives.
• Demonstrates a breadth of clinical experience that includes an understanding of the required educational objectives.
• Supports and demonstrates a student-centered philosophy.
• Fosters a success-oriented, accountable environment within the University.
• Participates in staff selection, training, workload and performance evaluations.
• Motivates, coaches and counsels to ensure a high-performance team.
• May perform other duties and responsibilities as assigned

Qualifications
Qualifications:
Education:

• Bachelor's degree, or the equivalent combination of education, training and experience (3-5 years' related work experience, preferably in an academic environment)

Experience:

• 3-5 years related work experience, preferably in an academic environment

Skills & Abilities:

• Exceptional leadership, communication and management skills
• Ability to understand, assess and use professional judgment
• Knowledge in information technology and instructional technology systems
• Ability to set priorities, project timelines and meet deadlines, while balancing multiple projects and deadlines simultaneously and ensuring accurate output
• Initiative in being proactive, anticipating needs and completing tasks accurately
• Excellent written and oral communication skills
• Working knowledge of software and databases
• Excellent interpersonal skills and the ability to interact on a professional level with administration, faculty, students, personnel and the public at large
• Must be flexible and able to adapt to changing priorities and effectively handle frequent interruptions
• Ability to work in both a team environment and work well independently
• Effective use of diplomacy, tact and judgement

Skills Required