Job Description

:

Assistant Valet Manager - Luxury Hotel

Salary: $75,000 to $82,000 Annually (Commensurate with Experience)

Location:

Monterey, CA

Status:

Full-Time

Schedule:

Must be available for weekends & holidays

Work Modality:

On-Site

About the Role

We're looking for a natural leader who can bring together great service, strong organization, and hands-on teamwork. As the

Assistant Valet Manager

, you'll help oversee day-to-day valet and parking operations at a luxury hotel property--ensuring smooth traffic flow, exceptional guest service, and a clean, safe, well-run facility.
This role blends hospitality, leadership, and operational management. You'll support frontline staff, solve problems in real time, and help create a welcoming experience that reflects our approachable luxury philosophy.

What You'll Do

Lead & Support the Team

Supervise and manage all frontline associates, including supervisors, cashiers, valets, attendants, and maintenance personnel Provide ongoing customer service training for all employees Assist with training new hires--cashiers, valets, and shuttle drivers Make meaningful recommendations regarding hiring, performance reviews, discipline, and termination decisions Fill in for frontline associates when necessary Serve as acting Account Manager when needed (including weekends or second shift coverage)

Guest Service & Problem Solving

Handle customer complaints and day-to-day operational challenges Act as a liaison between guests, staff, and management Serve as the primary point of contact for vehicle damage claims; ensure each case is fully completed and documented

Operations & Safety

Patrol and monitor safety, cleanliness, and functionality of the parking garage and surrounding areas Support shuttle fleet upkeep, preventative maintenance, and repair coordination Ensure compliance with all company and client policies and procedures

Administrative & Financial Support

Process cash receipts and compile bank deposits for bookkeeper revenue reports Safeguard deposits and ensure all revenue is accurate Assist with reviewing work schedules to ensure proper staffing coverage Support reconciliation of time cards and payroll submission Assist office manager with administrative tasks Prepare reports, surveys, or special projects as assigned

What's in It for You

We promote from within

- grow your career here!

Free parking

Flexible scheduling

Paid holidays & wellness time

Employee Assistance Program (EAP)

- confidential 24/7 support + 3 free counseling sessions per household member

FT Employees:

+ Paid vacation + Extra paid day off on your birthday
+ Full benefits package: medical, HSA/FSA, dental, vision, commuter benefits, pet insurance, supplemental insurances, and 401(k)
Seven (7) paid holidays:
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day,

Birthday (Floating Holiday)

(PT, PT Seasonal, FT Seasonal, or OC positions are not eligible for health benefits)*

Must-Haves

Supervisory experience in parking, hospitality, transportation, or customer service Strong leadership with a hands-on, "roll-up-your-sleeves" mindset Honest, organized, thoughtful, and dependable Excellent written and conversational communication skills Flexible availability--weekends and holidays required Resourceful and decisive; comfortable with fast-paced environments Genuine people skills and a natural ability to create positive interactions A growth mindset--you see challenges as opportunities

Good-to-Haves

Experience in parking operations, shuttle fleet management, or valet services Hospitality background or guest-service-focused experience Progressive supervisory experience overseeing frontline teams Familiarity with scheduling and payroll processes
This list is not all-inclusive. The full job description will be provided at your interview.*


Free parking while working at your assigned Propark location(s). Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.*

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.