Supervises, directs, evaluates assigned personnel; reviews leave requests; processes employee concerns and problems; directs work; counsels regarding personal and work-related matters; disciplines, and completes employee performance appraisals. Supervises daily operations and interacts with the Human Services Caseworker. Conducts annual re-certification; reviews and monitors accounts receivable; ensures proper condition of unit and sites through inspections; inputs inspections into a computer. Maintains client files according to HUD and Tax Credit regulations and guidelines; enforces leases; prioritizes and disperses work orders; assigns to staff or outside contractor; inspects contracted work for quality. Conducts inspections of properties and generates work orders. Attends grievance hearings and Court proceedings. Makes resident referrals to caseworkers. Reviews and conducts follow-up procedures on work orders. Conducts move-ins, move-outs, transfers, and interims. Resolves conflicts and Interacts with other government/private agencies. Conducts fire drills; escorts contractors on site and maintains files and filing procedures. Prepares/edits monthly newsletter and other correspondence.
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